阿里国际站-唤端技术的探索与演进
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"> 作者:黄昭 阿里ICBU买家增长技术团队</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">近几年用户增长<span style="color: black;">行业</span>APP推广发展迅猛,而唤端<span style="color: black;">便是</span>其中的重要技术。<span style="color: black;">经过</span>唤端拉新/促活不仅能能够将三方流量规模做大,<span style="color: black;">同期</span>二方流量<span style="color: black;">亦</span>能有效利用,给网站<span style="color: black;">持续</span>带来商机,本文将为<span style="color: black;">大众</span><span style="color: black;">仔细</span>介绍阿里国际站在唤端技术的探索与演进。</p>
<h1 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">1、</span>背景</h1>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">1.1 前言</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">近几年用户增长<span style="color: black;">行业</span>APP推广发展迅猛,<span style="color: black;">背面</span>有两个深层的<span style="color: black;">原由</span>。一是<span style="color: black;">外边</span>整体互联网的用户规模接近天花板,各大平台进入抢占用户碎片化时间的<span style="color: black;">周期</span>,能够尽可能的获取用户并引到站内APP就<span style="color: black;">更易</span>留存;另一个是内部业务发展的诉求,追DAU保MAU。而唤端<span style="color: black;">便是</span>其中的重要技术,<span style="color: black;">经过</span>唤端拉新/促活不仅能能够将三方流量规模做大,<span style="color: black;">同期</span>二方流量<span style="color: black;">亦</span>能有效利用,给网站源源<span style="color: black;">持续</span>地带来商机。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">因此呢</span>唤端至关重要,<span style="color: black;">因此</span>集团各BU相继<span style="color: black;">这里</span>发力。但因场景和<span style="color: black;">目的</span>差异在策略及演进上有所<span style="color: black;">区别</span>,大致<span style="color: black;">能够</span>分为两类。</p>国内业务:以淘系为首的体系。其中以手淘最早投入唤端体系建设,以二方APP拉起,<span style="color: black;">外边</span>BU接入配置化和自适应为核心发展方向,<span style="color: black;">日前</span>已到平台三化<span style="color: black;">周期</span>【Starlink"接入/扩展/兼容性" + 海关平台"配置/数据/调试" + 智能化"自适应/弹窗/场景还原" 】其他淘特、闲鱼、阿里拍卖或多或少都基于此进行设计和改造,<span style="color: black;">这儿</span>的业务特点是繁多(二方APP多、场景多、环节多、过程<span style="color: black;">繁杂</span>),但同属国内业务在<span style="color: black;">必定</span>程度上<span style="color: black;">能够</span>抽象共用。海外业务:<span style="color: black;">日前</span>规模<span style="color: black;">很强</span>的三个BU为AE、Lazada和ICBU (International Core Business Unit),前两个是跨境C类<span style="color: black;">商场</span>业务,后者为跨境B类。<span style="color: black;">这儿</span>的业务特点是类型差异大、方向<span style="color: black;">区别</span>,故国内业务二方互相拉活<span style="color: black;">优良</span>难以利用。此间AE重点发展预装和通用引流,在唤端上则全链路弹窗覆盖和建设质量<span style="color: black;">保证</span>体系;而ICBU和Lazada都以数据驱动上追求小而美在全链路优化、承接性能优化、数据<span style="color: black;">跟踪</span>链路可视化投入打磨。<span style="color: black;">另外</span>ICBU规模稍小,又有相较不菲的M端流量,<span style="color: black;">因此</span>将<span style="color: black;">自己</span>M站唤端+外投唤端<span style="color: black;">做为</span>发展重点探索。<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">接下来本文将结合过往经验,以增长的视角来<span style="color: black;">仔细</span>介绍对海外唤端技术发展的探索与理解。</p>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">1.2 纵向场景【唤端引流】</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">简单<span style="color: black;">来讲</span>,唤端引流的流程<span style="color: black;">指的是</span>将APP<span style="color: black;">外边</span>的流量(付费采买/M站流量/EDM流量等类型的流量)在二方三方场景(H5/APP)中<span style="color: black;">经过</span>唤端的方式引导到端内并分流到对应的业务场的过程,<span style="color: black;">经过</span>这种方式来<span style="color: black;">帮忙</span>端内的业务增长。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/80db1c135fd14a9e91d33ba0f3b53000~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=4q%2FT2Fi4CSpEsHBmdRUiJPV5hwI%3D" style="width: 50%; margin-bottom: 20px;"></div>
<h1 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">特殊</span>背景</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">1)引流方式差异:</strong><span style="color: black;">区别</span>于国内业务,海外跨境B类业务在三方流量上围绕Google/Facebook为主获取SEO/PPC/SNS流量,从联盟引流获取众多中小站点流量为辅的方式,<span style="color: black;">同期</span>在二方上<span style="color: black;">没法</span>依靠国内集团APP间互相拉活,只能依靠自有M站和EDM,<span style="color: black;">因此</span>在唤端技术上<span style="color: black;">必须</span>结合<span style="color: black;">途径</span>的支持能力和<span style="color: black;">自己</span>二方协同<span style="color: black;">思虑</span>。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/b3c3d47f223c40aead5b9b9804ec2131~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=P4AR9m1I%2BlZ2iP91SMxDjT5Cf8k%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">2)端型定位差异:</strong>ICBU国际站的M站端型流量占据全站流量规模的一半,有独立端型发展的业务诉求,并<span style="color: black;">不可</span>像淘系<span style="color: black;">同样</span>,所有H5流量都导向APP端,<span style="color: black;">必须</span>平衡双端的价值(B类用户的频率低,易流失)。</p>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">业务<span style="color: black;">归类</span></h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">以一张用户唤端流程图,<span style="color: black;">来讲</span>明唤端的业务<span style="color: black;">归类</span>(广义的唤端不仅有唤起,<span style="color: black;">亦</span><span style="color: black;">包含</span>无端下的装机)。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">1)站外直接唤起:</strong>用户一跳直接从站外源头<span style="color: black;">途径</span>唤起到APP,不会经过M站,到APP端路径最短;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">2)站外直接装机:</strong>用户一跳直接从站外源头<span style="color: black;">途径</span>跳到应用市场,进行下载安装激活,直接拉新场景;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">3)站内主动唤端:</strong><span style="color: black;">亦</span><span style="color: black;">叫作</span>显式唤端,<span style="color: black;">经过</span>到M站后展示组件(角标和蒙层)的形式,触发唤端流程;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">4)站内被动唤端:</strong><span style="color: black;">亦</span><span style="color: black;">叫作</span>隐式唤端,<span style="color: black;">无</span>形态,而是<span style="color: black;">隐匿</span>在用户的动线里面触发(如List->Detail无感)无需用户决策。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p26-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/df3029c142e94d2688821a16ca345e8e~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=LxkE%2BYwiGkmvdh8tGtb2JKkHZe0%3D" style="width: 50%; margin-bottom: 20px;"></div>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/97947c06db27492eadf3edd71d6958f1~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=b0mi6y2Ubig4p0yYeVIsy4h4c7c%3D" style="width: 50%; margin-bottom: 20px;"></div>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">1.3 横向场景【唤端归因】</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">区别</span>于唤端引流的正向流程,归因本质是逆向的追本溯源过程。<span style="color: black;">经过</span>利用接收到的信息(设备信息、感知信息、内容信息)追溯到源头,做到互联网营销里面的可定向,可追溯。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/726a46f6ec8f4483ac93ee3f98e2e342~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=ka3aln7MOVsb8bXLBL0JW%2BAKfCw%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">试想下假设<span style="color: black;">无</span>归因能力,就只能<span style="color: black;">经过</span>粗放的<span style="color: black;">评定</span><span style="color: black;">办法</span>进行数据分析,效果衡量,带着固有的认知与局限,优化的方向和结果大多会差强人意,<span style="color: black;">例如</span>粗放式的<span style="color: black;">评定</span>就会面临以下<span style="color: black;">平常</span>问题:</p><span style="color: black;">咱们</span><span style="color: black;">晓得</span>用户点了这家<span style="color: black;">途径</span>的<span style="color: black;">宣传</span>,<span style="color: black;">然则</span>点了后安装没安装?这次的下载/唤起量到底是哪家<span style="color: black;">途径</span>带来的?下次又该买哪家?除了引流之外,这个后期转化应该算谁的?怎么算更科学更<span style="color: black;">恰当</span>?<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">因此呢</span>唤端归因能力在<span style="color: black;">持续</span><span style="color: black;">指点</span>整体优化有重要<span style="color: black;">功效</span>,但<span style="color: black;">这儿</span><span style="color: black;">必须</span><span style="color: black;">处理</span>以下<span style="color: black;">各样</span>问题来实现<span style="color: black;">目的</span>。</strong></p><strong style="color: blue;"><span style="color: black;">途径</span>场景繁多:</strong>海外跨境场景对接的<span style="color: black;">途径</span>众多,<span style="color: black;">不但</span>有<span style="color: black;">媒介</span>Facebook和Google、众多联盟,还有手机厂商(OPPO,小米)和平台(华为,苹果)技术<span style="color: black;">方法</span><span style="color: black;">无</span>直接的银弹;<strong style="color: blue;">链路存在断层:</strong><span style="color: black;">非常多</span>环节存在断层(如用户<span style="color: black;">转</span>到应用市场,安装打开APP)且<span style="color: black;">每一个</span>环节都可能存在中断离开;<strong style="color: blue;">隐私法规政策:</strong>近两年从系统平台和法规政策逐步<span style="color: black;">起始</span>提出最大程度的<span style="color: black;">守护</span>用户在<span style="color: black;">运用</span>APP过程中的个人信息,对<span style="color: black;">全部</span><span style="color: black;">宣传</span>行业带来影响深远,依赖此的广大<span style="color: black;">媒介</span><span style="color: black;">途径</span>和<span style="color: black;">宣传</span>主<span style="color: black;">必须</span>拥抱应对。<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/12a53af5d8354ade9c6fc6375a99ce88~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=IumnlZwvVBBy0cl%2Fk2hrQANoTAU%3D" style="width: 50%; margin-bottom: 20px;"></div>
<h1 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">特殊</span>背景</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">1)应用场景:</strong><span style="color: black;">必须</span>面向众多的<span style="color: black;">途径</span>背景下具备全集的支撑<span style="color: black;">方法</span>,<span style="color: black;">同期</span>随着增长数据驱动文化的<span style="color: black;">创立</span>,对源头归因数据的诉求众多,在全域归因实时性和采集信息质量上有了更高的<span style="color: black;">需求</span>;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">2)成本约束:</strong>在ROI上有比较高的<span style="color: black;">需求</span>。在<span style="color: black;">能够</span>直接依靠第三方付费平台来实现的<span style="color: black;">方法</span>,<span style="color: black;">思虑</span>到成本和引入后<span style="color: black;">长时间</span>架构的不稳定性及政策<span style="color: black;">调节</span>的不可控环节,<span style="color: black;">必须</span><span style="color: black;">更加多</span>的自研突破来实现,<span style="color: black;">同期</span>对降本增效的模式<span style="color: black;">必须</span>投入<span style="color: black;">更加多</span>。</p>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">业务<span style="color: black;">归类</span></h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">1)唤端归因:</strong><span style="color: black;">区别</span>场景的归因,<span style="color: black;">包含</span>新用户装机、老用户唤起、从M站跨端到APP等等的归因,归因到的内容最<span style="color: black;">基本</span>是Channel<span style="color: black;">途径</span>,往上是投放结构(Account、Campaign、AdSet)和站外偏好信息(Category、Product)以及历史入端信息(Time、Content);</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">2)场景还原:</strong>目的都是<span style="color: black;">提高</span>用户的入端体验,<span style="color: black;">保准</span>APP打开后与M站/站外<span style="color: black;">途径</span><span style="color: black;">宣传</span> 看到<strong style="color: blue;">内容的一致性</strong>;<span style="color: black;">包含</span>装机、唤起、回退还原。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/adf61c00ee014505af235fad4e13038a~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=1DIvmRPJXMasWqXi%2BK74LpwA8nU%3D" style="width: 50%; margin-bottom: 20px;"></div>
<h1 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">2、</span>以增长视角看唤端技术</h1>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">2.1 价值定位</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">用户增长<span style="color: black;">办法</span>论<span style="color: black;">非常多</span>,<span style="color: black;">触及</span><span style="color: black;">行业</span><span style="color: black;">亦</span>较多,<span style="color: black;">这儿</span>就不进行展开,而是先从能力构建维度来抽象唤端技术,<span style="color: black;">能够</span><span style="color: black;">发掘</span>几个关键词(通道、载体、<span style="color: black;">跟踪</span>、推广),<span style="color: black;">能够</span>看出并非单一而是多维的,是一个兼具纵向和横向的<span style="color: black;">行业</span>,<span style="color: black;">包括</span>流量唤端通道、<span style="color: black;">跟踪</span>管控、推动增长的业务</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">另外</span>技术在做的增长<span style="color: black;">非常多</span>时候在做<strong style="color: blue;"><span style="color: black;">经过</span>数据驱动增长</strong>(成功率/转化率/打开率..)<span style="color: black;">持续</span>的降低漏斗,<span style="color: black;">更加多</span>的是存量价值带动增长,而<span style="color: black;">针对</span>横向环节<strong style="color: blue;">增长还有一个关键点</strong>是<strong style="color: blue;">增长策略的挖掘</strong>(什么策略能有增量价值带动增长)。<strong style="color: blue;"><span style="color: black;">无</span>策略的结合,单独的技术提效带来的增长<span style="color: black;">火速</span>会到达天花板。</strong>绝大部分的业务在初期都是完成功能、优化链路,但在后续发展过程中<span style="color: black;">必要</span>是<span style="color: black;">连续</span>沉淀形成策略驱动。</p>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">2.2 三个核心诉求</h1>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">2.2.1 唤端通道能力建设</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">通道能力的建设是满足唤端业务诉求的<span style="color: black;">基本</span><span style="color: black;">需求</span>,能够在常规环境下<span style="color: black;">或</span>借助载体完成唤端,并实现<span style="color: black;">跟踪</span>:</p>可唤端:在站内外各类流量<span style="color: black;">源自</span>多场景下完成唤端引流进站功能;可触达:<span style="color: black;">经过</span>弹框/页面等载体形态的方式<span style="color: black;">显现</span>,触达用户唤端进站;可<span style="color: black;">跟踪</span>:满足对唤端流量<span style="color: black;">详细</span>到<span style="color: black;">每一个</span>用户明细的<span style="color: black;">跟踪</span>,完成对多个<span style="color: black;">源自</span>多个场景的实时归因能力。<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/9122c51fb29c478cadae0c14e5fbbf37~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=KVejLG2Qzr2inmvSVPsKD%2BJQp0g%3D" style="width: 50%; margin-bottom: 20px;"></div>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">2.2.2 唤端效率与体验<span style="color: black;">保证</span></h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">在满足<span style="color: black;">基本</span>诉求后,因唤端流程长、业务场景众多且<span style="color: black;">触及</span>多团队(前端、客户端、服务端)<span style="color: black;">因此呢</span>效率和体验上还<span style="color: black;">必须</span>高标准实现,并进行质量<span style="color: black;">保证</span>:</p>唤端效率与体验:<span style="color: black;">必须</span>数据结合分析来摸盘量化整体链路(清楚看到诸如组件<span style="color: black;">揭发</span>率、点击CTR、应用市场到站率、唤端效率、站外唤起覆盖率、场景还原成功率及耗时、AB转化率等指标)即是可数字化量化;唤端域质量<span style="color: black;">保证</span>:<span style="color: black;">区别</span><span style="color: black;">途径</span>、端型、浏览器下的体验差异<span style="color: black;">亦</span>比<span style="color: black;">很强</span>,且技术存在腐化可能,<span style="color: black;">必须</span><span style="color: black;">经过</span>监控和真机巡检的方式自动化验证及<span style="color: black;">保证</span>。<h1 style="color: black; text-align: left; margin-bottom: 10px;">2.2.3 唤端能力沉淀策略化</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">随时业务<span style="color: black;">持续</span>发展变化,技术上<span style="color: black;">必须</span>打磨沉淀及突破,抽象形成核心能力,体系化的建设来完善唤端通道并做稳定性<span style="color: black;">保证</span>;业务上需求搭建策略体系满足业务多样化诉求,最大化的带动助力业务,最后还<span style="color: black;">必须</span>数据衡量分析<span style="color: black;">评定</span>价值及定位问题。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/ada6a8697e8948c4a98f88656b949b8d~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=nCLO2zhphmGmHgqDNz4LWzDIVD8%3D" style="width: 50%; margin-bottom: 20px;"></div>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">2.3 <span style="color: black;">周期</span>历程及技术策略</h1>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/4fa5e50340ae439c9258a5852d71df9f~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=mPlKGtnhw26CWAHYhTsrmsobDvE%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">流量唤端技术体系的<span style="color: black;">周期</span>历程是随着Aliaba.com国际站业务发展来<span style="color: black;">创立</span>的。</strong><span style="color: black;">每一个</span><span style="color: black;">周期</span>是以MVP最小闭环的模式来跑起来,在逐步实现业务<span style="color: black;">目的</span>增长的<span style="color: black;">同期</span>,沉淀核心技术能力,并完善增长另一关键的策略能力建设,总结<span style="color: black;">来讲</span><span style="color: black;">便是</span>:</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">唤端推动增长<span style="color: black;">首要</span>要<span style="color: black;">处理</span>的问题是,<strong style="color: blue;">构建「支撑型唤端技术架构」<span style="color: black;">经过</span>「最小满足」的方式给网站成功引流;</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">其次,流量唤端是一个比较<span style="color: black;">繁杂</span>的体系,<span style="color: black;">因此</span>第二要<span style="color: black;">保证</span>的是「<strong style="color: blue;">足够<span style="color: black;">有效</span>/智能的系统能力</strong>」把链路极致优化,体验良好;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">最后,<span style="color: black;">做为</span><span style="color: black;">持续</span>发展变化的电商赛道,<strong style="color: blue;"><span style="color: black;">一起</span>性的「能力沉淀」「策略运营」「中心搭建」驱动增长</strong>,<span style="color: black;">亦</span>是必不可少。</p>
<h1 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">3、</span>B类唤端技术发展演进</h1>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">3.1 支撑型唤端架构</h1>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">3.1.1 多<span style="color: black;">途径</span><span style="color: black;">跟踪</span>及成本<span style="color: black;">评定</span>能力</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">关键问题:</strong>站外链路<span style="color: black;">由于</span><span style="color: black;">触及</span>平台众多,存在<span style="color: black;">海量</span>问题会<span style="color: black;">引起</span>过程信息丢失,<span style="color: black;">没法</span>追踪。例如装机,应用市场环节<span style="color: black;">便是</span>个<span style="color: black;">显著</span>的断层,站外的信息<span style="color: black;">因此呢</span><span style="color: black;">没法</span>直接传递到站内;并且<span style="color: black;">由于</span><span style="color: black;">全世界</span>化团队的流量<span style="color: black;">源自</span>众多,<span style="color: black;">方法</span>标准不一,<span style="color: black;">因此</span>较难快速规模化。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">处理</span><span style="color: black;">方法</span>:</strong>分两个赛道来做,<span style="color: black;">最后</span>实现多<span style="color: black;">途径</span><span style="color: black;">跟踪</span>及全数据<span style="color: black;">相关</span>达到<span style="color: black;">途径</span>成本的可<span style="color: black;">评定</span>。</p><span style="color: black;">首要</span><span style="color: black;">媒介</span>流量上<span style="color: black;">经过</span>Server to Server对接(<span style="color: black;">途径</span>若有API)和纳入业内三方付费归因<span style="color: black;">制品</span>Appsflyer(<span style="color: black;">途径</span>若无API)快速<span style="color: black;">弥补</span>核心能力;<span style="color: black;">同期</span>联盟流量上<span style="color: black;">经过</span>自建站内点击系统ClickServer扶持接入,打通内外链路,实现多<span style="color: black;">途径</span><span style="color: black;">跟踪</span>并将粒度做到用户明细维度。<h1 style="color: black; text-align: left; margin-bottom: 10px;">3.1.2 M->APP跨端功能及归因</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">关键问题:</strong>WAP端的UV规模大但留存差,APP的留存好但入端成本比较高。双端协同可实现价值更大化,但数据链路部分<span style="color: black;">触及</span>M端、APP端还有站外投放,都<span style="color: black;">必须</span><span style="color: black;">所有</span>打通,<span style="color: black;">才可</span>清晰量化价值(避免单端视角下<span style="color: black;">显现</span><span style="color: black;">上下</span>倒右手的增长)<span style="color: black;">另外</span>协同本身<span style="color: black;">必须</span>有载体来实现。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">处理</span><span style="color: black;">方法</span>:</strong></p>可跨端:在M端基于唤端的<span style="color: black;">基本</span>技术<span style="color: black;">研发</span>搭建引流组件和中间页面,吸引用户操作,渐进式让用户跨端到APP实现留存;可归因:<span style="color: black;">经过</span>预埋pageid和cna并基于归因体系,打通cookieid和utdid的映射关系,<span style="color: black;">从而</span>联通两个端(M端和APP端)<span style="color: black;">持续</span>延展<span style="color: black;">相关</span>三个<span style="color: black;">行业</span>(投放、引流及承接)落地跨端实时还原<span style="color: black;">保证</span>用户体验不中断;<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">最后</span>满足在数据链路和流程功能上都实现跨端的诉求。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/702e6f8d1b6e470fbc8f37c9ef477a09~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=a8zZi3LujcAuoefeghg6TapZGAM%3D" style="width: 50%; margin-bottom: 20px;"></div>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">3.2 <span style="color: black;">有效</span>智能唤端系统</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">前面介绍到"<span style="color: black;">周期</span>一"完<span style="color: black;">成为了</span>架构的快速搭建,<span style="color: black;">能够</span>看出体系是较为<span style="color: black;">繁杂</span>,而这随之而来的<span style="color: black;">便是</span>很难衡量好坏。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">而<span style="color: black;">经过</span>简单的数据观察(M站流量规模,跨端装机APP DAU,不到1%)及功能体验(跨端部分机型无响应,浮层弹框组件无序、<span style="color: black;">揭发</span>覆盖一半用户干扰大)等现象确认存在问题。但这个分析比较初级,并<span style="color: black;">不可</span>指引方向做进一步分析。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">因此呢</span>以数据驱动模式来体系化推进全链路分析<span style="color: black;">经过</span>公式定义和数据量化整体链路,拆解定义两类共三个问题。<span style="color: black;">详细</span><span style="color: black;">来讲</span></p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/32214ff11080456583e6dc6df164ff5c~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=tb9igg4SPn4d4XHmLcGm9eCpOG0%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">1)跨端端侧链路,漏斗大存在严重断层</strong></p>跨端效率问题,应用市场<span style="color: black;">转</span>装机和唤起APP总跨端效率低装机还原问题,到APP后<span style="color: black;">转</span>装机还原页的成功率不到50%<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">2)引流组件问题</strong>,组件<span style="color: black;">揭发</span>率高,但用户点击CTR低,<span style="color: black;">揭发</span>混乱、强干扰、效果差</p>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">3.2.1 <span style="color: black;">有效</span>唤端能力</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">关键问题:</strong>流程<span style="color: black;">繁杂</span>和技术链路冗余</p>唤醒链路上,安卓站内唤醒兼容性差,<span style="color: black;">引起</span><span style="color: black;">显现</span>无反应,又有中间页面,动线长体验不友好;装机链路上,<span style="color: black;">转</span>应用市场漏斗大,<span style="color: black;">引起</span>用户流失;还原链路上,通信节点众多、实时性差,用户5~10s才<span style="color: black;">显现</span>装机还原页。<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">处理</span><span style="color: black;">方法</span>:</strong></p><strong style="color: blue;">唤醒兼容<span style="color: black;">方法</span>Link技术融合:</strong>安卓失败是<span style="color: black;">由于</span>APP Link的兼容性(<span style="color: black;">需求</span>版本6.0以上)问题,寻找向下的低版本兼容<span style="color: black;">方法</span>,调研后<span style="color: black;">发掘</span>应用在APP间的唤醒技术Deep Link淘系验证兼容性好,<span style="color: black;">能够</span>借鉴在WAP跨端APP场景,对不支持/低端机型<span style="color: black;">供给</span>Deep Link唤醒方式。并实现两种技术融合,<span style="color: black;">处理</span>Deep Link<span style="color: black;">本来</span>未装机<span style="color: black;">状况</span>下无反应的问题,保持和APP Link一致体验;<strong style="color: blue;">装机跨端能力前置&异步化:</strong>装机应用市场到站漏斗大是<span style="color: black;">由于</span>中间页有流失,且存在卡死,<span style="color: black;">因此呢</span><strong style="color: blue;">去除中间页</strong>。<span style="color: black;">同期</span>系统间多次302网络不稳定下通信会断开,客户端降低后端依赖<strong style="color: blue;"><span style="color: black;">规律</span>前置</strong>沉淀SDK,后端<strong style="color: blue;">全链路</strong>内部反向代理,最多<span style="color: black;">显现</span>一次302;<strong style="color: blue;"><span style="color: black;">起步</span>初始化提前&直连通信:</strong><span style="color: black;">首要</span><strong style="color: blue;">请求合并精简</strong>(将上报和获取两次请求合并,中间环节不必要<span style="color: black;">规律</span>都去除,<span style="color: black;">经过</span>缩减链路<span style="color: black;">提高</span>整体<span style="color: black;">靠谱</span>性,<span style="color: black;">保证</span>还原成功率)其次<strong style="color: blue;"><span style="color: black;">调节</span>上报<span style="color: black;">机会</span>,搭建端侧回调</strong>能力(参考业内规范,沉淀SDK,客户端<strong style="color: blue;">异步初始化</strong>,回调注册,失败重试,内部归因完成后推送还原页URL到端侧进行<span style="color: black;">转</span>)<span style="color: black;">繁杂</span><span style="color: black;">规律</span>分离简单化实现,降低<span style="color: black;">守护</span>成本;更早上报更快<span style="color: black;">转</span>,<span style="color: black;">保证</span>了体验。<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">最后</span>效果:</strong></p><span style="color: black;">经过</span>优化跨端效率<span style="color: black;">提高</span><strong style="color: blue;">一倍</strong>和国内场景平齐(总跨端DAU增长超过一半);<span style="color: black;">经过</span>优化装机还原成功率<strong style="color: blue;">接近100%</strong>,页面秒现(10s->1s)推开到Google<span style="color: black;">途径</span>全年营收<span style="color: black;">提高</span>。<h1 style="color: black; text-align: left; margin-bottom: 10px;">3.2.2 智能跨端管控能力</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">关键问题:</strong>拆解数据后<span style="color: black;">发掘</span>,站外直接唤端占比少;而站内跨端无智能化管控,百万<span style="color: black;">揭发</span>散乱无序,精细化程度低。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">处理</span><span style="color: black;">方法</span>:</strong></p><strong style="color: blue;">扩大已装机用户的隐式唤醒:</strong><span style="color: black;">经过</span>数据分析完善APP Link映射,探索站外唤端模式,付费免费主流流量全生效站外直接唤醒;站内流量生效List-Detail无感唤醒;<strong style="color: blue;">降低未装机用户整体<span style="color: black;">揭发</span>率:</strong><span style="color: black;">揭发</span>管控博采众长引入人工<span style="color: black;">干涉</span>和算法<span style="color: black;">举荐</span><span style="color: black;">方法</span>,支持页面级别开关<span style="color: black;">揭发</span>的人工配置;<span style="color: black;">同期</span>历史数据经过建模回流产出规则+算法模型进行<span style="color: black;">举荐</span>;<strong style="color: blue;">降低未装机用户蒙层点击取消率:</strong>算法模型因强制蒙层点击<span style="color: black;">行径</span>不确定性而预测不准,<span style="color: black;">经过</span>数据建模生成宽泛流量特征黑名单规则,<span style="color: black;">按照</span>CTR为0筛选出覆盖UV在1k以上的规则黑名单,应用实现强制蒙层不展示效果,结合无扰角标,降低蒙层点击取消率<span style="color: black;">提高</span>CTR。<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/157ae37fd3464f51a8ef08a40e21d137~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=%2FzcQbew0Zd40xnBPLLp1RSN1bmk%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">最后</span>效果:</strong><span style="color: black;">经过</span>站内无感唤醒铺开+规则及模型<span style="color: black;">举荐</span>实现组件<span style="color: black;">揭发</span>率减少一半以上,CTR环比<span style="color: black;">提高</span><span style="color: black;">明显</span>;将站外直接唤起优先的优化全面落地,其占比<span style="color: black;">提高</span>到接近100%,整体唤端DAU增长超过两倍。</p>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">3.3 唤端能力策略中心</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">首要</span>无论是引流还是归因,本身都属于“唤端”体系中的一环,一个纵向的流程一个横向的支撑,而随着MVP的体系架构<span style="color: black;">创立</span>,以及<span style="color: black;">经过</span>数据驱动模式全链路优化后,在系统能力层面达到比较高的水位,但<span style="color: black;">针对</span>整体体系,抽象后还有三大不足:</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">缺失体系化的观测及<span style="color: black;">保证</span>:</strong><span style="color: black;">由于</span>任何事物都非一成不变的,而唤端体系庞大,<span style="color: black;">非常多</span>时候关注的都是局部、表面的,会<span style="color: black;">由于</span>视角局限看不到整体变化,<span style="color: black;">尤其</span>是在业务变化和技术发展的当下,<span style="color: black;">因此</span><span style="color: black;">经过</span>技术方式构建完整的数据观测盘点及稳定性<span style="color: black;">保证</span>体系,至关重要。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">能力沉淀创新及可开放不足:</strong>技术的底座<span style="color: black;">便是</span>核心能力<span style="color: black;">是不是</span>强大,<span style="color: black;">是不是</span>做到具备<span style="color: black;">将来</span>的可拓展和先进性,<span style="color: black;">尤其</span>是在<span style="color: black;">有些</span>共性能力上的打磨,例如能否支持快速接入和对外推广,有<span style="color: black;">无</span><span style="color: black;">有些</span>创新,<span style="color: black;">处理</span><span style="color: black;">有些</span><span style="color: black;">外边</span>BU遇到的难点,能力上的升级要做到对标<span style="color: black;">全世界</span>业内。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">管理及策略可控性<span style="color: black;">不足</span>:</strong>互联网思维告诉<span style="color: black;">咱们</span><span style="color: black;">初期</span>要最小化MVP,但<span style="color: black;">针对</span>一个承载完整出入端业务流量的唤端体系,<span style="color: black;">必须</span>的是结合业务发展诉求<span style="color: black;">供给</span>可管理可<span style="color: black;">掌控</span>可分析能力,<span style="color: black;">否则</span>只是一个横向的体系,留在功能层面,会陷入将承载零碎需求集合<span style="color: black;">持续</span>实现的漩涡,<span style="color: black;">没法</span>反向推广。</p>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">3.3.1 唤端能力及策略中心</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">怎样</span>将能力沉淀并做好开放支撑是走向国际化赋能的<span style="color: black;">第1</span>步,<span style="color: black;">因此呢</span>从<span style="color: black;">保证</span>、能力、配置、策略多个体系完善优化,<span style="color: black;">最后</span>形<span style="color: black;">成为了</span>如下体系:</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p6-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/793a0332e2d84813847df5d37f0f5c65~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=UjnSx13GqS0YwTAsyAjXsP72R9w%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">能力体系:</strong></p><strong style="color: blue;">开放接入能力:</strong>前端/客户端/服务端三团队完成独立SDK的打造,基本具备直接接入能力,<span style="color: black;">这儿</span>以JS SDK为例,新SDK拆分了不必要的<span style="color: black;">规律</span>大幅瘦身(123k->10k),并对整体流程引入生命周期钩子能力支持业务<span style="color: black;">规律</span>自定义和降级处理;<span style="color: black;">同期</span>服务端和客户端<span style="color: black;">亦</span>进行了改造,服务端对外一个接口一次通信下发,客户端抽离执行<span style="color: black;">规律</span>SDK化;<strong style="color: blue;">唤端<span style="color: black;">跟踪</span>能力:</strong>集<span style="color: black;">成为了</span>和业内Appsflyer对标的通信机制/更优的卸载<span style="color: black;">跟踪</span>,唤端各类场景实时归因能力,<span style="color: black;">同期</span>实现秒级还原(服务端RT<span style="color: black;">掌控</span>在30ms内)支持跨端多跳还原,会话<span style="color: black;">跟踪</span>(<span style="color: black;">每一个</span>Session归因存储);<strong style="color: blue;">唤端引流能力:</strong>支持已装机探测(基于Chrome API),全套唤起<span style="color: black;">基本</span>技术(Deep Link、Universal Links、App Links)融合,并且点击全异步化(弱网断网可继续<span style="color: black;">转</span>应用市场)及机型识别。<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">配置体系:</strong></p><strong style="color: blue;">开放接入配置:</strong>APP及H5页面的SDK引入,协议对接及声明开启;<strong style="color: blue;">唤端归因配置:</strong>支持归因窗口、结果回传配置,并<span style="color: black;">供给</span>Appsflyer测试<span style="color: black;">途径</span>的入驻映射(无需<span style="color: black;">研发</span>)及还原规则配置,<span style="color: black;">根据</span>规则填充信息<span style="color: black;">就可</span>实现装机还原;<strong style="color: blue;">唤端引流配置:</strong>对站外唤端场景<span style="color: black;">供给</span>AppLinks映射配置,无需发版可支持新URL唤起功能,对组件的<span style="color: black;">显现</span><span style="color: black;">供给</span>规则(<span style="color: black;">途径</span>、国家、计划)配置,对布点文案及疲劳度配置。<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">策略体系:</strong>满足<span style="color: black;">不消</span>业务场景诉求差异化唤端,例如<span style="color: black;">选取</span>Max唤起引导,则全程开启自动模式,最大化唤端用户到APP。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">载体维度:</strong>一部分在站外唤端结合<span style="color: black;">途径</span>能力<span style="color: black;">供给</span>能力,另一部分为站内的组件及功能承载,都基于Alibaba OneLink协议实现。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">保证</span>体系:</strong></p><strong style="color: blue;">检测规范&能力:</strong>沉淀一套国际电商APP通用的规范和全面的检测能力标准,并基于该标准结合业务唤端场景以及唤端APP配置文件建设了标准唤醒场景检测、全局配置检测及辅助失败场景定位的自动化能力。<strong style="color: blue;">标准检测过程:</strong>用户<span style="color: black;">经过</span>测试平台进行检测<span style="color: black;">方法</span>配置并触发真机检测,真机引擎依据配置的唤醒页URL、<span style="color: black;">目的</span>APP、站内/站外、已装包/未装包、APP冷热<span style="color: black;">起步</span>等信息进行唤端预处理,依据唤醒标准在唤醒结果的容器层、承接页、还原页、唤端协议等方面进行唤端判断,在唤醒失败的<span style="color: black;">状况</span>下进行系统诊断,<span style="color: black;">最后</span>做整体唤醒结果报告。<strong style="color: blue;">线上巡检及监控:</strong>测试平台<span style="color: black;">按照</span>业务场景并结合海外环境多机型、多网络、多版本进行用例膨胀,开展自动化真机线上巡检,监控真机唤端成功率。<span style="color: black;">同期</span>实现核心指标和执行流程打点全监控,分钟级<span style="color: black;">反常</span>群推送报警。<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">数据体系:</strong>分层设计,构建事实和汇总层数据,<span style="color: black;">同期</span>将应用市场数据回流到站内,<span style="color: black;">供给</span>分析,各分支链路基本实现完善补足。</p>
<h1 style="color: black; text-align: left; margin-bottom: 10px;">3.3.2 唤端全<span style="color: black;">途径</span>场景实时归因</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">能力背景:</strong>唤端归因<span style="color: black;">始终</span>面临着<span style="color: black;">外边</span>的环境约束限制 + 内部数据多维的诉求,而这两者本身<span style="color: black;">便是</span>相斥的,并且在政策趋严和ICBU数据驱动文化强化的变化下,越来越难以满足</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">此前部分依赖三方Appslfyer归因,但后来在面临Facebook用户隐私限制(不给<span style="color: black;">宣传</span>主<span style="color: black;">供给</span>明细数据)以及IOS 14.5+归因方式的变化由Apple来制定下,<span style="color: black;">将来</span>归因能力<span style="color: black;">逐步</span>走向以操作系统为核心,其次以附着在之上的<span style="color: black;">媒介</span>平台,最后<span style="color: black;">宣传</span>主和三方归因来实现,不像此前能力层由三方<span style="color: black;">掌控</span>,<span style="color: black;">将来</span>和三方角色类似,完全<span style="color: black;">能够</span>替代,并且在成本和可控性上带来<span style="color: black;">显著</span>收益。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/129e7cc0fc774127bcb59f23ed007d10~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=4P6XeW5NcHySrPfRZHbAzL2bK68%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">技术策略:</strong></p><strong style="color: blue;">归因底层全面自研:</strong>实现Facebook/Goolge/Tiktok/联盟归因...覆盖全<span style="color: black;">途径</span>,IOS端型下SKAN及ASA<span style="color: black;">宣传</span>归因;<strong style="color: blue;">归因深层能力建设:</strong>完成实时层面Organic归因,并进行Session上报的<span style="color: black;">所有</span><span style="color: black;">跟踪</span>归因存储;<strong style="color: blue;"><span style="color: black;">创立</span>OneLink标准:</strong>将唤起和装机进行统一设计,接入层沉淀OneLink标准(满足<span style="color: black;">区别</span>场景功能诉求的长链、直链及短链)规范化并推动统一,基于OneLink将此前唤端优化经验能力有效输出;<strong style="color: blue;">归因架构大幅升级:</strong>点对点通信层重构(归因上报信息统一并精简,场景识别前置到端侧,服务端进行场景+<span style="color: black;">途径</span>的逐步归因,只一次通信下发,从源头处减少幂等/规避等<span style="color: black;">规律</span>);建设次级归因链路并与主归因拆分隔离(RT 30ms以内);优化归因侧反作<span style="color: black;">坏处</span>策略及S2S发送<span style="color: black;">规律</span>,体系<span style="color: black;">恰当</span>简化。<span style="color: black;">反常</span>及重复上报率降到5%以内,下游S2S发送重复率降到1%以内。<h1 style="color: black; text-align: left; margin-bottom: 10px;">3.3.3 安卓卸载离端实时<span style="color: black;">跟踪</span></h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">能力背景:</strong>跨境B类电商APP用户在唤端后留存上都<span style="color: black;">显著</span>弱于C类电商,而留存本身是跟频次和心智都<span style="color: black;">关联</span>,此前难点是<span style="color: black;">始终</span><span style="color: black;">没法</span>清楚知晓用户流失是完全卸载了还是<span style="color: black;">拜访</span>低频,<span style="color: black;">因此呢</span><span style="color: black;">必须</span>拿到明细的离端卸载数据进行分析清晰化,<span style="color: black;">另外</span>结合入端数据,唤端体系可构建闭环。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/60b00e8f9aa945f99fe8d3e5ed69f5b8~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=KRB4US8ei2Hwz5RLJ%2FXFU%2BT8nCo%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">而从上图<span style="color: black;">能够</span>看出,卸载过程中本身是文件态的删除,卸载的感知很难,此前还有APP<span style="color: black;">自己</span>创建子进程轮询系统文件(系统log, 安装包目录)状态,但安卓5.0后子进程会被杀死,<span style="color: black;">再也不</span>适用。而当下实现<span style="color: black;">方法</span>都是基于从<span style="color: black;">外边</span>(其他APP及操作系统)感知,<span style="color: black;">因为</span>AlibabaAPP面向海外买家,均<span style="color: black;">没法</span>直接<span style="color: black;">运用</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">技术策略:</strong>国内体系<span style="color: black;">没法</span>实现海外卸载明细归因,基于操作系统底层能力从0-1<span style="color: black;">创立</span>Android侧实时卸载<span style="color: black;">跟踪</span>能力。</p><strong style="color: blue;">卸载实时<span style="color: black;">跟踪</span>:</strong><span style="color: black;">经过</span>上行反馈方式,对Alibaba.com APP用户卸载后可实时归因至Who When Where,Why ing。<strong style="color: blue;">装机卸载打通:</strong>一对一<span style="color: black;">创立</span>装机-卸载完整映射关系,在离线和实时层面<span style="color: black;">创立</span>数据表及流,用于全站所有业务场景,卸载系统性分析。<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/026a22fa1a244b01ab3fae1d697a1634~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723103791&x-signature=GW%2FTj6kB5BcLMOf8YIoC92ym%2FCk%3D" style="width: 50%; margin-bottom: 20px;"></div>
<h1 style="color: black; text-align: left; margin-bottom: 10px;"><span style="color: black;">4、</span>总结</h1>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">国际站用户增长技术团队,在唤端技术建设上是一个较为清晰的过程,并<span style="color: black;">无</span>一<span style="color: black;">起始</span>就搭建全的体系和功能堆叠,而是基于业务发展的诉求<span style="color: black;">持续</span>实现满足->逐步完善的演进:</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">如<span style="color: black;">周期</span>一时期:在当时的规模诉求下,最为紧要的是实现唤端的引流和归因支撑流量入端,<span style="color: black;">因此呢</span>快速搭建支撑型的架构。不仅支撑<span style="color: black;">媒介</span>、联盟流量快速充盈APP端规模,<span style="color: black;">同期</span>从0-1挖出了M->APP跨端增长业务;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">而到了<span style="color: black;">周期</span>二:技术的价值<span style="color: black;">不仅</span><span style="color: black;">表现</span>在支撑业务,<span style="color: black;">能够</span>向前一步,<span style="color: black;">经过</span>数据驱动的模式清晰衡量<span style="color: black;">繁杂</span>的体系和链路,追求小而美链路极致优化,这个<span style="color: black;">周期</span>做了较<span style="color: black;">都数</span>据<span style="color: black;">研发</span>、分析沉淀及内外调研,唤端DAU增长超过一半、AB增长<span style="color: black;">明显</span>;而后找到在唤端效率和<span style="color: black;">揭发</span>管控智能化兼备的演进方向,优化唤起<span style="color: black;">同期</span>降低<span style="color: black;">揭发</span>率<span style="color: black;">提高</span>用户体验,唤端DAU增长超过两倍、AB增长超过一倍;</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">再到了<span style="color: black;">周期</span>三:深水区,链路的漏斗优化<span style="color: black;">无</span>空间,<span style="color: black;">必须</span>在降本增效、策略驱动、创新上进行突破。为了实现这个<span style="color: black;">目的</span>,<span style="color: black;">起始</span>进行能力沉淀和策略中心建设,并且影响业务决策将唤端<span style="color: black;">做为</span>一个重点方向进行全局覆盖和增投,结合差异化策略及横向业务赋能带来了唤端DAU及AB增长超过一半;而后在核心归因技术上全面自研,<span style="color: black;">同期</span>离端卸载完成<span style="color: black;">跟踪</span>,实现出唤端<span style="color: black;">跟踪</span>闭环。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">下一<span style="color: black;">周期</span>规划已初步清晰,将在唤端引流、归因、策略中心层面<span style="color: black;">持续</span>进行完善,并将能力横向全域输出,推动<span style="color: black;">更加多</span>业务及场景实现增长。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">仰望天空,脚踏实地;将继续探索创新,期待<span style="color: black;">将来</span>做的更好。</p>
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