手把手教你服装跟单员的门道
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">3110字5图,阅读大约<span style="color: black;">必须</span>8分钟</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/dfic-imagehandler/319685c2-c40a-4b88-9b30-3f882c31e9b7~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723867342&x-signature=SC9wlqhZGdNl4Y1OHPT9M%2F0t7eg%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">自我国改革开放和加入WTO<span style="color: black;">败兴</span>,对外贸易和内部需求使得制造业<span style="color: black;">快速</span>发展,制造业内部分工愈趋细化,跟单员的岗位应运而生。跟单员岗位划清了与其他岗位的责任界限,<span style="color: black;">加强</span>了制造业的管理水平和经营效率,规避了许多业务操作失误和<span style="color: black;">危害</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">跟单是企业<span style="color: black;">存活</span>和发展、运作最重要的一个环节,企业的<span style="color: black;">存活</span>与发展,都是以订单为主线条的,<span style="color: black;">做为</span>订单的跟进者,跟单员的工作横跨一个企业运作体系的每一个环节。从管理的<span style="color: black;">方向</span><span style="color: black;">来讲</span>,企业以订单为主线,生产以客户为中心,跟单则是重中之重。<span style="color: black;">做为</span>一名服装跟单员,面对客户与订单开展工作,在当今社会竞争日益激烈的市场经济环境下,重要性<span style="color: black;">持续</span>突显。在<span style="color: black;">非常多</span><span style="color: black;">机构</span>,跟单员<span style="color: black;">便是</span>老板们的"<span style="color: black;">尤其</span>助理"。跟单员岗位的<span style="color: black;">显现</span>影响深远且<span style="color: black;">道理</span>重大,<span style="color: black;">重点</span>表<span style="color: black;">此刻</span>以下几个方面:</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/dfic-imagehandler/a5ca01fb-e31d-47a5-91a8-96eade9f041b~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723867342&x-signature=zFL5O8um6z5t8PJdBZGWhytu5Rg%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">①在制造业的发展中,<span style="color: black;">必须</span>既<span style="color: black;">熟练</span>业务流程、又<span style="color: black;">熟练</span>生产流程,并能<span style="color: black;">保准</span>合同顺利履行的业务人员,这<span style="color: black;">便是</span>跟单员。它是企业内部管理结构、管理水平和经营效率有效<span style="color: black;">调节</span>和<span style="color: black;">加强</span>的<span style="color: black;">必须</span>,是生产规范化和科学化的表现和标志。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">②随着商品市场的多样化、小批量化以及节奏的加快,企业<span style="color: black;">必须</span>具备<span style="color: black;">更加多</span>商品和外贸知识、综合能力强的人员操控订单的全过程,<span style="color: black;">必须</span>专业人员与客户进行沟通和协调,以便于<span style="color: black;">即时</span><span style="color: black;">发掘</span>和避免业务中的隐患,<span style="color: black;">促进</span>订单完成。<span style="color: black;">因此呢</span>跟单员工作是一项<span style="color: black;">拥有</span>"综合性"和"边缘性"的"学科",它对外要有业务员的素质,对内要有生产管理能力。跟单员工作质量的好坏直接影响企业的经营和发展,对<span style="color: black;">守护</span>客户关系、市场声誉和企业可<span style="color: black;">连续</span>发展<span style="color: black;">拥有</span>重要<span style="color: black;">道理</span>。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/dfic-imagehandler/af2c6151-1556-474c-9b5f-01cf2f2d554b~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723867342&x-signature=PLcWuWPVca9btswRv3Hz3QwfZkY%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">③在订单完成的各要素之间,相对而言,除跟单员外,几乎所有的工作都是执行性质的,唯跟单员工作是有计划性、管理性的。在动态的生产中,企业所有的工作都以客户和订单为中心去展开,<span style="color: black;">做为</span>站在"订单的高度上"去工作的跟单员,其工作是抽象的。跟单员的工作在<span style="color: black;">全部</span>生产系统中起着特定的<span style="color: black;">功效</span>,其工作<span style="color: black;">拥有</span>层次性和联结性。跟单员工作<span style="color: black;">能够</span>使企业<span style="color: black;">得到</span>最佳的经济效益,促进企业发展,完成企业获利的<span style="color: black;">目的</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">④对订单的完成<span style="color: black;">来讲</span>,执行者是生产<span style="color: black;">分部</span>,而跟单员的责任是对客户负责,跟单员<span style="color: black;">必须</span>与<span style="color: black;">把握</span>着"交期"的生产<span style="color: black;">分部</span>进行沟通、督促,其工作挑战性比其他<span style="color: black;">分部</span>高。<span style="color: black;">因此呢</span>跟单员这个岗位是对传统组织架构的一种超越:它可能挂在业务部,<span style="color: black;">亦</span>可能挂在总经理室或厂长室,但它的工作却是跨<span style="color: black;">分部</span>的,它似乎要去"指挥"<span style="color: black;">非常多</span><span style="color: black;">分部</span>。<span style="color: black;">因此</span>它不只是对传统组织形式的一种超越,<span style="color: black;">更加是</span>对传统"官本位"组织作风的一种超越。</p>
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<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">跟单员<span style="color: black;">指的是</span>在企业动作过程中,以客户订单为依据,在贸易合同<span style="color: black;">签定</span>后,依据<span style="color: black;">关联</span>合同或单证对货物生产加工、装运、保险、报检、报关、结汇等部分或<span style="color: black;">所有</span>环节进行跟踪或操作,<span style="color: black;">帮助</span>履行贸易合同的从业人员,跟单员是企业内各<span style="color: black;">分部</span>之间及企业与客户之间相互联系的中心枢纽。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">跟单员<span style="color: black;">能够</span>分为外贸跟单员和内销跟单员;<span style="color: black;">亦</span>可分为业务跟单员和生产跟单员。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">①外贸跟单员<span style="color: black;">指的是</span>在外贸企业运作过程中,以客户订单为依据,跟踪<span style="color: black;">制品</span>,跟踪服务运作流向的专职人员。所有围绕着订单去工作、对出货交期负责的人,都是外贸跟单员。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">②内销跟单员与外贸跟单员相类似,差别是其客户是国内客户,其跟进的订单不需经过报关、报检、收汇和出口退税等工作。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/dfic-imagehandler/834d3941-5ced-436a-9c4e-3ec2430bcafe~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723867342&x-signature=L8XoKp%2Bn5u1ko5BVp5s6GCiKn6o%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">③业务跟单是对客户进行跟进。尤其是对对本<span style="color: black;">机构</span>的<span style="color: black;">制品</span>有兴趣、有购买意向的人进行跟进,以便缔结业务关系并签定合同。对外<span style="color: black;">叫作</span>为跟单员或业务助理。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">④生产跟单员则<span style="color: black;">指的是</span>在企业内部,收到生产订单后,以订单为依据,组织原料订购、安排生产进度、确定<span style="color: black;">制品</span>包装、制定<span style="color: black;">制品</span>质量、安排<span style="color: black;">制品</span>运输等,负责按质、按量、按时交货的人员。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">"外贸跟单"中的"跟"<span style="color: black;">指的是</span>跟进、跟随;"单",<span style="color: black;">指的是</span>企业中的涉外合同或信用证项下的订单。"生产跟单"中的"跟"<span style="color: black;">指的是</span>跟进、跟随,"单"<span style="color: black;">指的是</span>合同项下的订单。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/dfic-imagehandler/24eb47b5-23b6-4744-b91f-0d385e0b4de7~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723867342&x-signature=Kyy1LHIJpXL40cnzBK5G465f5wk%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">跟单虽的工作特点:</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">1.较高的责任心</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">订单的<span style="color: black;">制品</span>质量,是决定能否安全收回货款、保持订单连续性的关键。执行好订单、把握<span style="color: black;">制品</span>质量<span style="color: black;">必须</span>跟单员的敬业精神和认真负责的态度。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/dfic-imagehandler/7ae11017-44ca-4168-9af7-5b3bd108dce3~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723867342&x-signature=5mf5FAQKInhto2AhOOSD6462bQE%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">2.协调与沟通</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">跟单员工作过程中,对内<span style="color: black;">必须</span>与多个<span style="color: black;">分部</span>(如生产、计划、检验等<span style="color: black;">分部</span>)打交道,对外要与客户、物料供应商、商检、海关、银行、物流等单位打交道。跟单员<span style="color: black;">必须</span>协调处理在跟单工作过程中遇到的问题,因而协调与沟通的能力直接影响工作效率。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">3.节奏快、变化多</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">来自世界各地的<span style="color: black;">区别</span>客户或国内<span style="color: black;">区别</span>地区、类型的客户都有<span style="color: black;">区别</span>的生活方式和工作习惯,跟单员的工作节奏和工作方式<span style="color: black;">必要</span>与客户保持一致。针对<span style="color: black;">区别</span>的需求,<span style="color: black;">亦</span><span style="color: black;">需求</span>跟单员有快速应变能力。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/dfic-imagehandler/dbbee76a-cdde-4955-a3dd-5ed50ea4e8df~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723867342&x-signature=nWYNYiZbMQ2HA7Au5i7lfX4w6%2Fg%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">4.综合性、<span style="color: black;">繁杂</span>性</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">跟单员工作<span style="color: black;">触及</span>企业所有<span style="color: black;">分部</span>,由此决定了其工作的综合性、<span style="color: black;">繁杂</span>性。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">5.涉外性和保密性</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">在跟单员的跟单过程中,<span style="color: black;">触及</span>客户、商品、工艺、技术、价格、厂家等信息资料,对企业<span style="color: black;">来讲</span>,这是<span style="color: black;">商场</span>机密,对外<span style="color: black;">必要</span>绝对保密。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/dfic-imagehandler/80137c94-a720-4aad-aef6-144c244fa2ac~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723867342&x-signature=%2BSlnxpyrOO%2BzNUDOExD3PjLpOWg%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">跟单员<span style="color: black;">关联</span>技能<span style="color: black;">需求</span></strong></p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/pgc-image/07e1cc3a819c42b49c2ca97c9f2597dd~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723867342&x-signature=g9JV0QIcODLeHLJV4LE3Sai5AnI%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">与跟单<span style="color: black;">关联</span>的岗位</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">在生产企业中,与跟单员<span style="color: black;">关联</span>的岗位<span style="color: black;">重点</span>包括<span style="color: black;">营销</span>员、跟单员、单证员、报关员、报检员、货运代理等。各工作岗位既是相连<span style="color: black;">亦</span>是相互独立的。<span style="color: black;">详细</span>关系如下:</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/dfic-imagehandler/d9e4f4ed-8af0-4801-bcee-a130b0c803bc~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723867342&x-signature=hFEfYO0qj9Ph%2BtBL44pZH4%2Bz8h4%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">①<span style="color: black;">营销</span>员<span style="color: black;">重点</span>负责业务操作全过程,<span style="color: black;">重点</span>工作内容有从事贸易交流活动、立项、谈判和合同的制作、签定、执行等。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">②单证员<span style="color: black;">重点</span>负责国际贸易业务中<span style="color: black;">相关</span>商检、运输、报检、报关、结汇等环节的单证缮制事务;其工作是同际间的商品买卖过程中的单证制作、验审等工作(<span style="color: black;">处理</span>单证从无到有的过程)。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">③报关员是<span style="color: black;">按照</span>国家的法律法规、海关的办事程序判断某些货物<span style="color: black;">必须</span>何种手续并准备<span style="color: black;">关联</span>文件,按<span style="color: black;">需求</span>制作报关单等并向海关申报,还要<span style="color: black;">协同</span>海关查验、缴纳<span style="color: black;">关联</span>税费等。其工作<span style="color: black;">重点</span>目的是让货物顺利出口,而单证员的工作则是制作符合信用证、合同规定的单证,实现顺利结汇、收汇。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/dfic-imagehandler/7647d638-5c08-4f3f-a54e-6c4b907b31fa~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723867342&x-signature=f%2FtbAYWLUzIukSxgzZEiQZfsw%2FM%3D" style="width: 50%; margin-bottom: 20px;"></div>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">④报检员<span style="color: black;">重点</span>是负责办理国际贸易业务中<span style="color: black;">相关</span>货物、运输工具、物品进出境时的商检事务。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">⑤货运代理员<span style="color: black;">重点</span>是负责办理货物迸出境运输事务。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">⑥跟单员<span style="color: black;">重点</span>负责业务中<span style="color: black;">相关</span><span style="color: black;">营销</span>员(经理)交办的<span style="color: black;">触及</span>业务操作全过程的<span style="color: black;">关联</span>事务,侧重于订单获取后对订单的执行跟踪和操作,跟单员在<span style="color: black;">区别</span>的企业以及<span style="color: black;">因为</span>其工作<span style="color: black;">熟悉</span>程度<span style="color: black;">区别</span>,其所<span style="color: black;">触及</span>的工作内容是<span style="color: black;">区别</span>的;跟单员在工作中,还会<span style="color: black;">触及</span><span style="color: black;">以上</span>岗位的部分工作内容。<span style="color: black;">因此呢</span>跟单员<span style="color: black;">必须</span><span style="color: black;">把握</span><span style="color: black;">营销</span>、物流管理、生产管理、单证与报关等综合知识。</p>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/pgc-image/740a2287b86b4ac69527aa8be93ad15f~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723867342&x-signature=9wp91XSYQWWWlh0ZySp8h5TKEIQ%3D" style="width: 50%; margin-bottom: 20px;"></div>
<div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/dfic-imagehandler/5894fb42-e32e-4c02-9ab0-c4932c0df5e0~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1723867342&x-signature=%2BxhznISh30eDTnmhht1TmHGdQCo%3D" style="width: 50%; margin-bottom: 20px;"></div>
认真阅读了楼主的帖子,非常有益。 祝福你、祝你幸福、早日实现等。 同意、说得对、没错、我也是这么想的等。
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