论坛 › 青海 › 【管理者必读】外贸业务员心情不稳定怎么办？三招应对办法

219mze 发表于 2024-8-19 11:10:03

【管理者必读】外贸业务员心情不稳定怎么办？三招应对办法

<img src="https://mmbiz.qpic.cn/mmbiz_gif/Bt7ibziaqyVrhWhDtY8zGgCeF1IibfXaHZRtflAUpicibIIKbeeCX8XibjPkEJkWA2J7IVbqR76ojkN1KGbHXUyP6OtQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">点击蓝字，加入<span style="color: black;">咱们</span><img src="https://mmbiz.qpic.cn/mmbiz_gif/Bt7ibziaqyVrhWhDtY8zGgCeF1IibfXaHZRtflAUpicibIIKbeeCX8XibjPkEJkWA2J7IVbqR76ojkN1KGbHXUyP6OtQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;"><span style="color: black;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">▲</span></strong></span><span style="color: black;">点击上方</span><span style="color: black;"><span style="color: black;">“外贸圈的尖子生”</span><span style="color: black;">关注公众号</span></span></span><span style="color: black;"><span style="color: black;"><span style="color: black;">&nbsp; &nbsp;回复</span><span style="color: black;">“1”</span></span><span style="color: black;">限时领</span><span style="color: black;">《外贸B2B&amp;运营每日SOP》</span></span>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="https://mmbiz.qpic.cn/sz_mmbiz_jpg/MnuoRqJicITWhXoZBzZCR7aHLeb9ribVX5rNibBjUKoczzOgD5S7GqAlZxcqTibsgaH1BksyY2CvI4K5664psj6JKQ/640?wx_fmt=jpeg&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1&amp;tp=webp" style="width: 50%; margin-bottom: 20px;"></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">24年的<span style="color: black;">第1</span>篇<span style="color: black;">文案</span><span style="color: black;">源自</span>于在早上6点半晨读直播时有位创始会员提了一个问题非常有意思</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">非常多</span><span style="color: black;">朋友</span>还不<span style="color: black;">晓得</span>我周一到周五早上6:30~7:30在#外贸圈的尖子生&nbsp;视频号晨读直播，答疑+好书分享</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">已然</span><span style="color: black;">保持</span>400多天了，<span style="color: black;">倘若</span>你<span style="color: black;">亦</span>想早起<span style="color: black;">或</span>已早起，记得来直播间找我玩，<span style="color: black;">非常多</span>我不方便对外分享的干货都在早上</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">本来</span>是付费群内部分享，<span style="color: black;">但<span style="color: black;">做为</span>24年的<span style="color: black;">第1</span>篇，想带着<span style="color: black;">大众</span>把<span style="color: black;">心情</span>问题<span style="color: black;">处理</span>好之后更好开工，让<span style="color: black;">咱们</span><span style="color: black;">一块</span><span style="color: black;">瞧瞧</span>。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">提问者背景：<span style="color: black;">自己</span>能力较强，刚晋升管理者，团队成员3位</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">问题描述：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">新招聘的外贸业务在试用期内很用心很<span style="color: black;">奋斗</span>，但<span style="color: black;">由于</span><span style="color: black;">孩儿</span>在老家<span style="color: black;">引起</span><span style="color: black;">心情</span>经常不太稳定</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">这种<span style="color: black;">状况</span>怎么处理？</p>

    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">COCO：3个<span style="color: black;">处理</span>方向参考+1个落地<span style="color: black;">办法</span></span></p><span style="color: black;"><strong style="color: blue;">PART.</strong><strong style="color: blue;">0</strong><strong style="color: blue;">1</strong></span>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">三个<span style="color: black;">处理</span>方向：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">一，把试用期的“用心”“<span style="color: black;">奋斗</span>”要<span style="color: black;">尽可能</span><span style="color: black;">详细</span>化和量化”，避免女性在管理中被感性思维主导</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">详细</span>化的标注<span style="color: black;">例如</span>试用期内完成<span style="color: black;">详细</span>某个任务，<span style="color: black;">例如</span>我这边<span style="color: black;">一般</span>会分2个等级：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">初级业务员：(没经验的应届毕业生)：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">考核方向是在试用期内<span style="color: black;">每日</span>打多少个<span style="color: black;">tel</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">每日</span>发多少邮件，这些<span style="color: black;">基本</span>性的任务</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">先不追结果，<span style="color: black;">倘若</span>这些都没能完成，对方用心，<span style="color: black;">奋斗</span>在哪里呢？做业务是不<span style="color: black;">必须</span>无效勤奋和假装<span style="color: black;">奋斗</span>的。（培养+过程为导向）</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">中级业务员：订单/样品单 (结果为导向）</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">量化完这些<span style="color: black;">基本</span>工作之后再<span style="color: black;">评定</span>别的，<span style="color: black;">例如</span>工作态度什么的</span></p><span style="color: black;"><strong style="color: blue;">PART.</strong><strong style="color: blue;">0</strong><strong style="color: blue;">2</strong></span>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">二，<span style="color: black;">心情</span>疏导的标准</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">其实<span style="color: black;">心情</span>疏导<span style="color: black;">亦</span>是<span style="color: black;">咱们</span>管理者工作中的一部分，但我会看以下两种<span style="color: black;">状况</span>：</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">第1</span>种<span style="color: black;">状况</span>：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">这位员工的潜在价值很大：<span style="color: black;">例如</span>她刚入职很主动积极并且<span style="color: black;">办事</span>有闭环</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">我之前分享过我去京瓷内部游学时看到<span style="color: black;">她们</span>内部提意见的SOP流程，新来的会员<span style="color: black;">朋友</span><span style="color: black;">能够</span>回看。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">社群内搜索：《关于团队成员的正确提案SOP》</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="https://mmbiz.qpic.cn/sz_mmbiz_png/MnuoRqJicITV77Yj8359oa1C4j9uAumxRwapialNj9RBH3EpIw8mGvdkMr34ZcFkkcqdgLM9ABdT5liaoyLIsg3Lw/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1" style="width: 50%; margin-bottom: 20px;"></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">这个关键词在于：<strong style="color: blue;"><span style="color: black;">有潜在价值</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">这边这么说可能比较模糊，我再举个例子：</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">小红和小丽<span style="color: black;">同期</span>入职你<span style="color: black;">机构</span>，她们2个都<span style="color: black;">发掘</span><span style="color: black;">机构</span>采购<span style="color: black;">分部</span>的同事回复比较慢<span style="color: black;">有些</span>。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">小红找到你，说：“Coco，我<span style="color: black;">发掘</span>采购部的人回复的太慢了，我都被客户投诉了2次了，能让她们<span style="color: black;">有效</span><span style="color: black;">有些</span>吗？</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">小丽<span style="color: black;">一样</span><span style="color: black;">亦</span>找到你，说：“Coco，<span style="color: black;">近期</span>我收到了6个询盘客户要找<span style="color: black;">有些</span>新<span style="color: black;">制品</span>的，发给采购部之后过了3天才收到2个，客户认为<span style="color: black;">咱们</span>效率有点低了</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">我和采购部的同事沟通了，<span style="color: black;">原由</span>是<span style="color: black;">咱们</span>业务<span style="color: black;">供给</span>信息的时候不太全，采购给工厂的时候<span style="color: black;">亦</span>会被打回来重新提问，这一来一去浪费了许多时间</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">因此</span>您看下<span style="color: black;">咱们</span>能否组织个会议把采购和业务同事联合起来商量做一个业务和采购的沟通模板，<span style="color: black;">这般</span>方便<span style="color: black;">咱们</span>提<span style="color: black;">有效</span>率。”</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">你们仔细观察下，有<span style="color: black;">非常多</span>员工都是小红类型，小丽是比较稀缺的，<span style="color: black;">由于</span>她<span style="color: black;">不仅</span>能看到问题，还有<span style="color: black;">处理</span>问题的思维。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">那样</span>在我看来，小丽比较有<span style="color: black;">潜能</span><span style="color: black;">况且</span>符合<span style="color: black;">咱们</span>岗位需求的</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">那样</span>在小丽遇到<span style="color: black;">有些</span><span style="color: black;">心情</span>问题<span style="color: black;">或</span>其他问题时，我就会出手<span style="color: black;">帮忙</span>，<span style="color: black;">针对</span>小红，我可能就会公事公办<span style="color: black;">有些</span>。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">分享一个我真实的案例：</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">曾经我团队有个妹子入职<span style="color: black;">一月</span>就接到一个30多万美金的订单，这妹子各方面都蛮好，<span style="color: black;">独一</span>有一点，非常<span style="color: black;">爱好</span>抱怨</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">例如</span>遇到样品给的慢一点，她就会说她前<span style="color: black;">机构</span>多么多么快，稍微遇到点问题，她<span style="color: black;">始终</span>在抱怨这抱怨那的。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">她可能没什么坏心眼，<span style="color: black;">便是</span><span style="color: black;">这般</span>的习惯，成熟的职场人都<span style="color: black;">晓得</span>，不可能有完美的<span style="color: black;">机构</span>，就苹果<span style="color: black;">机构</span>今年还被评为最糟糕雇主呢~</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">我有次实在听不下去，当时<span style="color: black;">亦</span>没忍住，一句话怼回去：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">“那你怎么不回你前<span style="color: black;">机构</span>呢？”对方可能当时不敢顶撞我，沉默了</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">过2周后她辞职了，我不缺人，<span style="color: black;">因此</span><span style="color: black;">亦</span>没留</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">后来听跟她关系比较好的一位同事说她辞职的<span style="color: black;">原由</span>是被我这句话给伤了</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">那你觉得我会觉得可惜，我会<span style="color: black;">由于</span>她辞职<span style="color: black;">而后</span>反思我自己以后是不是要说话<span style="color: black;">重视</span>点要改吗？</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">说实在的，可惜是蛮可惜的，<span style="color: black;">由于</span>对方业绩确实还行</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">但我不会改，<span style="color: black;">由于</span>我<span style="color: black;">晓得</span>我是对的，并且<span style="color: black;">倘若</span>不阻止，这种人的破坏力很强的，会影响其他人。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">我<span style="color: black;">不仅</span>没改，还把这个员工的反应<span style="color: black;">做为</span>一个反面教材：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">这种只抱怨不<span style="color: black;">处理</span>问题以及玻璃心的人在面试前就<span style="color: black;">尽可能</span>排除掉</strong></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">做为</span>小<span style="color: black;">机构</span>，我接受人的流动，我付的工资没什么竞争力，<span style="color: black;">亦</span>没什么核心岗位，人才流动是必然的，这<span style="color: black;">亦</span>是我<span style="color: black;">为何</span>执着于打造各个岗位的SOP，接受任何人的离开。</span></strong></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">我个人有核心的能力，掌控局面的能力</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第二种<span style="color: black;">状况</span>：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">这位员工<span style="color: black;">已然</span>为<span style="color: black;">机构</span>创造价值，<span style="color: black;">那样</span><span style="color: black;">咱们</span><span style="color: black;">做为</span>管理者<span style="color: black;">必须</span><span style="color: black;">定时</span>做<span style="color: black;">心情</span>疏导</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">尝试找出这位员工<span style="color: black;">背面</span>的问题，看<span style="color: black;">是不是</span>有机会帮她<span style="color: black;">处理</span>，让她<span style="color: black;">无</span>后顾之忧</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">这个关键词在于：<strong style="color: blue;"><span style="color: black;">有价值</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">倘若</span>达不到我的以上2个标准，我可能更<span style="color: black;">期盼</span>对方自己主动提出离职，我浪费时间疏导个毛线球。</span></p><span style="color: black;"><strong style="color: blue;">PART.</strong><strong style="color: blue;">0</strong><strong style="color: blue;">3</strong></span>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">三，在对方有<span style="color: black;">潜能</span>的<span style="color: black;">状况</span>下<span style="color: black;">处理</span>方向参考：（<span style="color: black;">详细</span>的你<span style="color: black;">根据</span><span style="color: black;">实质</span><span style="color: black;">状况</span>来哈）</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">处理</span>思路是：<strong style="color: blue;"><span style="color: black;">分析当前<span style="color: black;">状况</span>+给出能够和<span style="color: black;">咱们</span>经营<span style="color: black;">目的</span>挂钩的奋斗执行方向</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">根据</span>她<span style="color: black;">日前</span>的<span style="color: black;">状况</span>，<span style="color: black;">咱们</span>以她<span style="color: black;">拥有</span><span style="color: black;">潜能</span>值得你去疏导为例，她的<span style="color: black;">孩儿</span>在老家<span style="color: black;">不可</span>在身边的<span style="color: black;">原由</span>分析</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">这是我个人<span style="color: black;">日前</span>能想到的，<span style="color: black;">瞧瞧</span><span style="color: black;">是不是</span>有别的：</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">第1</span>种<span style="color: black;">原由</span>：钱<span style="color: black;">不足</span>：<span style="color: black;">日前</span>大部分应该是这个问题</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第二种<span style="color: black;">原由</span>：钱够但家人都在老家不支持带娃出来</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第三种<span style="color: black;">原由</span>：<span style="color: black;">夫妇</span>关系问题</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">咱们</span>来看<span style="color: black;">第1</span>种<span style="color: black;">原由</span>：钱<span style="color: black;">不足</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">那样</span>给她梳理的方向，<span style="color: black;">首要</span>共情，都是女性理解<span style="color: black;">不易</span>，但<span style="color: black;">此刻</span><span style="color: black;">这般</span><span style="color: black;">心情</span>不稳定是<span style="color: black;">处理</span>不了问题的，<span style="color: black;">能够</span><span style="color: black;">详细</span>化：</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">①现有存款梳理：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">此刻</span>有多少钱</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">②带<span style="color: black;">孩儿</span>到身边<span style="color: black;">必须</span>多少钱：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">上学/钟点工/<span style="color: black;">平常</span>花销的一年<span style="color: black;">花费</span>要多少</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">③<span style="color: black;">必须</span>多久能实现？：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">根据</span><span style="color: black;">此刻</span>的底薪加上提成，<span style="color: black;">一月</span><span style="color: black;">必须</span>固定在多少钱之内<span style="color: black;">才可</span>在1年之内把<span style="color: black;">孩儿</span>接到自己身边</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">那样</span><span style="color: black;">必须</span>接多少单<span style="color: black;">才可</span>拿到这些钱？</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第二种<span style="color: black;">原由</span>：钱够但家人都在老家不支持带娃出来</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">首要</span>和家人沟通<span style="color: black;">她们</span>不支持你带娃出来的<span style="color: black;">原由</span>以及对方<span style="color: black;">必定</span>要远离家庭出来上班的<span style="color: black;">原由</span>。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">①老家有更好的生活和教育环境</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">②家人不相信这个员工能把娃教育好</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">③<span style="color: black;">按照</span>这个员工<span style="color: black;">必定</span>要出来上班的<span style="color: black;">原由</span>，就像<span style="color: black;">非常多</span>富二代出来上班，<span style="color: black;">必定</span>是有<span style="color: black;">原由</span>的（学习基层经验/证明自己/体验生活）</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">认识</span>清楚<span style="color: black;">背面</span>的底层需求再跟家人好好沟通再做决策</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">第三种<span style="color: black;">原由</span>：<span style="color: black;">夫妇</span>关系</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">这部分<span style="color: black;">咱们</span>能帮的比较少，只能劝她坚强，告诉她<span style="color: black;">非常多</span>时候经济决定家庭上层建筑，靠她自己想通了</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">而后</span><span style="color: black;">必须</span><span style="color: black;">重视</span>的是，<span style="color: black;">倘若</span>你还留着这类型员工，后续重要的<span style="color: black;">有些</span><span style="color: black;">必须</span>做重要决策的事情就不<span style="color: black;">意见</span>交给她做，<span style="color: black;">否则</span>可能是个<span style="color: black;">按时</span>炸弹。</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">以上<span style="color: black;">便是</span>把比较务虚的马斯洛需求收集后变成和自己经营<span style="color: black;">目的</span>挂钩的落地执行<span style="color: black;">过程</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">否则<span style="color: black;">亦</span><span style="color: black;">便是</span>怨妇吐槽类型的无效沟通，没<span style="color: black;">道理</span>哈，<span style="color: black;">倘若</span>梳理之后依然不行，<span style="color: black;">意见</span>放弃。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">最后，1个落地<span style="color: black;">办法</span>：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">倘若</span>你自己本身对这块不<span style="color: black;">善于</span><span style="color: black;">心情</span>疏导这块，<span style="color: black;">能够</span>把<span style="color: black;">心情</span>管理部分放在面试中，在后续面试员工的时候，筛选<span style="color: black;">有些</span><span style="color: black;">心情</span><span style="color: black;">掌控</span>能力较强的员工</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">可能没法100%，但<span style="color: black;">能够</span><span style="color: black;">尽可能</span>排除这类员工进入你的团队：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">详细</span><span style="color: black;">过程</span>：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">①找到我在星球分享外贸B2B业务员结构化面试话术库</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">点击<span style="color: black;">这儿</span>星球链接直达，会员<span style="color: black;">微X</span>直接登录，<span style="color: black;">或</span>打开星期直接搜索：</span><span style="color: black;"><strong style="color: blue;">结构化面试SOP全流程</strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">https://t.zsxq.com/15E7FnGod</span></p><img src="https://mmbiz.qpic.cn/sz_mmbiz_png/MnuoRqJicITV77Yj8359oa1C4j9uAumxR6rVaXq0uvjiaKiaRAsRmkp499vxSTc1UABOiatIbupA3AzBIPB4JJn65w/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="https://mmbiz.qpic.cn/sz_mmbiz_png/MnuoRqJicITV77Yj8359oa1C4j9uAumxRFiacxxDbswJXMBwVj90KhEcicOnibCBpHpYcOeRv0r6XTNlEXgVvnHVQg/640?wx_fmt=png&amp;from=appmsg&amp;tp=webp&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1" style="width: 50%; margin-bottom: 20px;"></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">②在性格处加一个提问</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">“请分享一个让你印象深刻在工作的时候和别的<span style="color: black;">分部</span><span style="color: black;">出现</span>矛盾和冲突的案例，最后你是怎么处理的？</span><span style="color: black;">”</span></p><img src="https://mmbiz.qpic.cn/sz_mmbiz_png/MnuoRqJicITV77Yj8359oa1C4j9uAumxRXf1IdFQ8qY9xWSrFDkq58ZZY7w52LkTZlTTzw8dItLutCrLABx1u5g/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">对方回答<span style="color: black;">无</span>经历过职场冲突，游离于那个团队，要么是业绩太少<span style="color: black;">基本</span>不值得冲突</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">职场冲突对<span style="color: black;">心情</span>管理能力的考验还是比<span style="color: black;">很强</span>的，<span style="color: black;">尤其</span>是<span style="color: black;">咱们</span>做B端生意的业务员，是<span style="color: black;">机构</span>和客户之前的桥梁，这中间带的<span style="color: black;">分部</span>还比较多。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">倘若</span>对方的回答<span style="color: black;">包括</span>了<span style="color: black;">心情</span>管理能力下的<span style="color: black;">行径</span>表现，<span style="color: black;">况且</span>取得积极的结果，说明<span style="color: black;">心情</span>管理能力比较符合<span style="color: black;">咱们</span>的岗位需求</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">③面试的时候，面试话术结构：技能+性格分数<span style="color: black;">调节</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">总结<span style="color: black;">便是</span>：</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">①制定好试用期能够量化的规则</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">②<span style="color: black;">潜能</span>价值与<span style="color: black;">实质</span>价值决定你在工作以外的<span style="color: black;">心情</span>价值<span style="color: black;">供给</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">③设置好筛选门槛</span></p><img src="https://mmbiz.qpic.cn/mmbiz_gif/REty3lrzrIt3iaTHa1o13wja4ydB3g9d29VRRw4ZGfWGZjicicZ9lYb9Tkq6Hag8VfRb4x5Z4EvAGaBPDhicPLZ0tQ/640?tp=webp&amp;wxfrom=5&amp;wx_lazy=1" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">仅有</span>当你自己<span style="color: black;">机构</span>活下来了，<span style="color: black;">挣钱</span>了，再<span style="color: black;">思虑</span>情怀和助人的问题，<span style="color: black;">仅有</span>自己强大<span style="color: black;">才可</span><span style="color: black;">帮忙</span><span style="color: black;">更加多</span>的人，<span style="color: black;">供给</span><span style="color: black;">更加多</span>的就业岗位，承担<span style="color: black;">更加多</span>的社会责任</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">我今年走访了<span style="color: black;">非常多</span><span style="color: black;">机构</span>，深入接触了<span style="color: black;">非常多</span>一线创业者，最大的一个感悟<span style="color: black;">便是</span>：</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">在创业中，善良是<span style="color: black;">必须</span>有实力的。</span></strong></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">以上仅<span style="color: black;">表率</span>个人观点和过往的执行经验总结，欢迎用<span style="color: black;">更加多</span>更全的<span style="color: black;">方向</span>探讨交流。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="https://mmbiz.qpic.cn/sz_mmbiz_jpg/MnuoRqJicITWOXpicbdia6fjL6oFp8T0kalxG3WSqdKRYCibyHRuq41BjpvmTvW3yXayB6lYEjwfo2asbjb6n13sIg/640?&amp;wx_fmt=jpeg&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1&amp;tp=webp" style="width: 50%; margin-bottom: 20px;"></p>

1fy07h 发表于 2024-9-26 16:00:29

我完全同意你的看法，期待我们能深入探讨这个问题。

b1gc8v 发表于 2024-9-28 00:20:38

祝福你、祝你幸福、早日实现等。

qzmjef 发表于 4 天前

你的话语如春风拂面，让我感到无比温暖。

查看完整版本: 【管理者必读】外贸业务员心情不稳定怎么办？三招应对办法