大疆开启自动避障,仍撞树损毁!大疆:细小阻碍物不在识别范围
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">记者 任磊磊</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">近期</span>,网友许先生在黑猫投诉上反映,其网购的DJI大疆无人机Air3,厂家宣传有全向避障功能,<span style="color: black;">然则</span>他在<span style="color: black;">运用</span>过程中,无人机遇到树枝<span style="color: black;">无</span>避障,<span style="color: black;">引起</span>撞树损毁,向厂家提出免费换新被拒。但大疆方面回复记者<span style="color: black;">暗示</span>:该事故系树枝等细小<span style="color: black;">阻碍</span>物不在识别范围内<span style="color: black;">导致</span>,并非<span style="color: black;">制品</span>质量<span style="color: black;">原由</span>。许先生<span style="color: black;">针对</span>该结果<span style="color: black;">暗示</span><span style="color: black;">没法</span>接受。</p>
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<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">许先生<span style="color: black;">供给</span>的事故现场的视频</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">据许先生介绍,该无人机是他去年双十一在网上买的,当时<span style="color: black;">便是</span>看中了其有全向避障的功能,遂话费万元购买了飞行套装。2024年2月9号春节前后,他带着无人机外出航拍。谁知,设备在飞行过程中遇到了树枝,无人机<span style="color: black;">无</span>主动避障,<span style="color: black;">引起</span>其撞树炸机损毁。</p><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-axegupay5k/79bc1e10246b4128bb78a406e3563f18~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1724919192&x-signature=F9Ie6mgDhjndgxthSbnPv%2FuYSLQ%3D" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">许先生<span style="color: black;">供给</span>的与客服沟通的记录</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">事故<span style="color: black;">出现</span>后,许先生<span style="color: black;">经过</span>线上购物平台,联系了大疆客服方面进行沟通。客服人员<span style="color: black;">意见</span>他先走保险,消耗一次随心换服务,更换一台<span style="color: black;">设备</span>。待正月初四,售后工程师分析数据非人为<span style="color: black;">导致</span>的,会给予退款退保险。于是,许先生支付了598元对<span style="color: black;">制品</span>进行了换新。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">春节上班后,他收到售后方面的反馈<span style="color: black;">叫作</span>,<span style="color: black;">没法</span>为其免费换新。对此,许先生多次与售后人员沟通均<span style="color: black;">无</span><span style="color: black;">处理</span>。</p><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-tjoges91tu/9008faf1cb833421b12d1efd45b4e19f~noop.image?_iz=58558&from=article.pc_detail&lk3s=953192f4&x-expires=1724919192&x-signature=U9t26UHoYVFJGbyRYcIZZdChcmQ%3D" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">大疆<span style="color: black;">制品</span>用户手册截图</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">随后,记者<span style="color: black;">经过</span>邮件,联系了大疆方面<span style="color: black;">关联</span>工作人员。工作人员回复<span style="color: black;">叫作</span>:(大疆)<span style="color: black;">按照</span>客户提交的视频资料<span style="color: black;">起步</span>内部核查,确认智能跟随模式下<span style="color: black;">出现</span>碰撞,系树枝等细小<span style="color: black;">阻碍</span>物不在识别范围内<span style="color: black;">导致</span>,并非<span style="color: black;">制品</span>质量<span style="color: black;">原由</span>,并非<span style="color: black;">制品</span>避障功能失效或<span style="color: black;">触及</span>虚假宣传。对此,售后已向客户做出了<span style="color: black;">详细</span>的解释,且用户手册中<span style="color: black;">亦</span>对避障功能有<span style="color: black;">关联</span>说明。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">按照</span>许先生<span style="color: black;">供给</span>的视频,记者<span style="color: black;">发掘</span>确实无人机是在遇到树枝等<span style="color: black;">阻碍</span>物时<span style="color: black;">无</span>主动避障,<span style="color: black;">引起</span>了撞到树上。<span style="color: black;">不外</span>,大疆方面给出的解释和处理结果,许先生并不接受。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">他说:“<span style="color: black;">第1</span>,我用的是智能飞行跟随模式,不是手动飞向树林;第二,树枝和树林完全不<span style="color: black;">同样</span>,我这明明撞的是树林;第三,<span style="color: black;">她们</span>说细小的<span style="color: black;">阻碍</span>物, 难道一颗树<span style="color: black;">亦</span>算细小?<span style="color: black;">不外</span><span style="color: black;">这般</span>的话避障<span style="color: black;">便是</span>个鸡肋了,这么<span style="color: black;">显著</span>物体检测不出来。”</p>
你的话语如春风拂面,让我感到无比温暖。 “NB”(牛×的缩写,表示叹为观止)
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