一年又一年,亚马逊eBay速卖通Wish敦煌网春节管理攻略
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz/z9433rAGTDcPSpj2IYFzWlCMVWRKSF0LhqI0licKpeKaebWUuwPgY1NG3DwgoW3p2EQIklCvWmUg2OwIY64FLjA/0?wx_fmt=gif&tp=webp&wxfrom=5&wx_lazy=1" style="width: 50%; margin-bottom: 20px;"></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz_jpg/gRBNyL3q063SLZexTNQRicic0BV2Vn7nREORhxVAP28p4ImvMch6Cu8n3Dw1gSAFnlaar5JRVyYiagffyubu3mYBQ/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></p><span style="color: black;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">春节将至,<span style="color: black;">近期</span>收到<span style="color: black;">非常多</span>跨境电商卖家在咨询和讨论,春节放假<span style="color: black;">时期</span><span style="color: black;">怎样</span>管理各类平台帐号?<span style="color: black;">尤其</span>是亚马逊平台之严格,相信国内<span style="color: black;">非常多</span>卖家都领教过了。针对<span style="color: black;">怎样</span>能够<span style="color: black;">即时</span>的邮件回复以及有效避免订单的延误发货对店铺绩效的影响?<span style="color: black;">博主</span>结合资深卖家的往年经验和网络的<span style="color: black;">关联</span><span style="color: black;">文案</span>为各位新老卖家<span style="color: black;">出招</span>,<span style="color: black;">期盼</span>对<span style="color: black;">大众</span>有所<span style="color: black;">帮忙</span>,开开心心过好年。</p>
</span><span style="color: black;">01</span><span style="color: black;">亚马逊:你需要<span style="color: black;">晓得</span>的七种<span style="color: black;">处理</span><span style="color: black;">方法</span></span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz_jpg/gRBNyL3q062x2N92FAIZaf8icB3oLS9L2b9GsicFibZmFiaMbL6uVgbVBSdOGz3FLGe3FXTQmGmWIqUY9niaVEmSRtQ/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">方法</span>一:</span></strong><span style="color: black;"><span style="color: black;"><span style="color: black;">倘若</span>运气不错遇到</span><span style="color: black;">优秀的极品老板</span><span style="color: black;">决定<span style="color: black;">机构</span>不放假</span>
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<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">,<span style="color: black;">那样</span>以上两大<span style="color: black;">困难</span>都<span style="color: black;">能够</span>迎刃而解,客服回复邮件处理订单,后勤打包发货。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">方法</span>二:</span></strong><span style="color: black;"><span style="color: black;">能够</span>登录亚马逊卖家后台的“库存管理”中将部分春节假期<span style="color: black;">时期</span><span style="color: black;">没法</span><span style="color: black;">营销</span>商品设置为“停售”:(登录卖家后台,点击Inventory > Manage Inventory > Available: 0)</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">方法</span>三:</span></strong><span style="color: black;"><span style="color: black;">能够</span>登录亚马逊卖家后台的全店“假期模式”中<span style="color: black;">选取</span>“停售”:(登录卖家后台,点击Setting > Account Info > Listing Status > Inactive),<span style="color: black;">这般</span>Listing并未被删除,假期归来<span style="color: black;">能够</span>重新激活所有Listing。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">方法</span>四:</span></strong><span style="color: black;"><span style="color: black;">能够</span>登录亚马逊卖家后台设置延长商品的“配送准备时间”:<span style="color: black;">倘若</span>你的<span style="color: black;">制品</span>是<span style="color: black;">经过</span>批量上传的,<span style="color: black;">那样</span>找到之前批量上传的EXCEL表格模板,在“商品表格模板”中填入商品的SKU、库存数量和新的配送准备时间,在“更新-删除”列<span style="color: black;">选取</span>“部分更新”,最后<span style="color: black;">保留</span>成文本文件,到卖家后台的“批量上传商品”进行上传;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">倘若</span>您是在后台手动上传的<span style="color: black;">制品</span>,<span style="color: black;">那样</span>进入<span style="color: black;">制品</span>的编辑页面修改Handing Time(登录卖家后台,点击Inventory > Manage Inventory > Action > Edit Details > Handling Time: 填写您需要的配送准备时间)</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">欠好</span>之处:Handing Time的修改虽然不会<span style="color: black;">诱发</span>亚马逊对您店铺指标的下降,<span style="color: black;">然则</span>卖家<span style="color: black;">亦</span>要<span style="color: black;">思虑</span>到客户的感受,<span style="color: black;">倘若</span><span style="color: black;">制品</span>的Handing Time过长客户等不及有可能会<span style="color: black;">诱发</span>Claims和差评。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">方法</span>五:</span></strong><span style="color: black;"><span style="color: black;">能够</span>登录亚马逊卖家后台下架自己发货的<span style="color: black;">制品</span>,<span style="color: black;">保存</span>FBA发货的<span style="color: black;">制品</span>。FBA<span style="color: black;">供给</span>订单处理打包发货和7*24小时的客服服务,<span style="color: black;">因此</span>假期保留FBA<span style="color: black;">制品</span><span style="color: black;">亦</span>是个可行的<span style="color: black;">方法</span>。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">方法</span>六:</span></strong><span style="color: black;"><span style="color: black;">能够</span>登录亚马逊卖家后台的预售功能(Release Date)设置:预售功能的意思:在正式<span style="color: black;">制品</span>尚未出来之前,<span style="color: black;">能够</span>接受顾客的预订。<span style="color: black;">因此呢</span>,春节假<span style="color: black;">时期</span>,不妨把Listing<span style="color: black;">制品</span>部分<span style="color: black;">调节</span>为预售,承诺7天假期后发货,安心过个好年。<span style="color: black;">针对</span>卖家<span style="color: black;">来讲</span>预售需要卖家做好预售商品的到货期的预估,既然承诺了就要按时发货,<span style="color: black;">这般</span>就<span style="color: black;">能够</span>避免买家投诉。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">方法</span>七:</span></strong><span style="color: black;"><span style="color: black;">能够</span>登录亚马逊卖家后台的私人订制(Gift Options)设置:(在后台Setting设置里面有Gift Options选项,点击进去就<span style="color: black;">能够</span>激活此服务了),此功能有两个选项,Gift Messaging免费,Gift-Wrap是<span style="color: black;">能够</span>收客户钱的。私人订制功能<span style="color: black;">便是</span>个性化的礼品包装服务,美国消费者更加注重包装,有时候即使买珠还椟的事情<span style="color: black;">亦</span>认。对包装的<span style="color: black;">注重</span>比对价格的<span style="color: black;">注重</span>还要高,这一点<span style="color: black;">亦</span><span style="color: black;">能够</span>从美国人均产生的垃圾量排名世界<span style="color: black;">第1</span>看出。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">国外<span style="color: black;">非常多</span>买家会在亚马逊上购买物品当做礼物送出,<span style="color: black;">尤其</span>是圣诞旺季<span style="color: black;">更加多</span>,FBA是默认有礼品服务选项,而大<span style="color: black;">都数</span>的中国卖家却从未<span style="color: black;">供给</span>这个服务。其实礼品包装服务是个很好的增值服务,不仅能吸引大批有送礼<span style="color: black;">需要</span>的客户,<span style="color: black;">亦</span>能收取礼品包装的增值服务费。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">关于邮件回复的<span style="color: black;">方法</span>:</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">1、假期内不管有<span style="color: black;">无</span>订单都有可能存在客户发邮件咨询的<span style="color: black;">状况</span>,然而亚马逊政策规定买家<span style="color: black;">信息</span>应当在24小时之内给予回复,<span style="color: black;">因此</span>假期<span style="color: black;">大众</span><span style="color: black;">能够</span>用自己的私人电脑登录<span style="color: black;">机构</span>亚马逊账号处理邮件和订单,<span style="color: black;">同期</span>电商媒媒<span style="color: black;">举荐</span><span style="color: black;">运用</span>一款叫做Team Viewer的远程<span style="color: black;">掌控</span>软件来在家<span style="color: black;">掌控</span><span style="color: black;">机构</span>电脑,当然<span style="color: black;">机构</span>的电脑必须开机,设置开机<span style="color: black;">秘码</span>,两台电脑必须都安装此款软件。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2、用干净的笔记本和无线网卡来登录亚马逊的后台回复买家邮件和<span style="color: black;">信息</span>。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">3、近期<span style="color: black;">咱们</span>测试账号时<span style="color: black;">发掘</span>用其他电脑(最好保持电脑和网络环境<span style="color: black;">无</span>接触过其它账户)登录绑定亚马逊账户的邮箱<span style="color: black;">而后</span>直接<span style="color: black;">这里</span>邮箱回复,<span style="color: black;">亦</span><span style="color: black;">能够</span>消除亚马逊后台的Message记录(之前这个功能是<span style="color: black;">无</span>的!)</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">友情提醒:<span style="color: black;">必定</span>要<span style="color: black;">保准</span>家里的私人电脑,路由,网路环境<span style="color: black;">无</span>操过亚马逊账号否则有可能(只是说有可能,保守说法)<span style="color: black;">诱发</span><span style="color: black;">相关</span>!</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz/s3tibY3aywM3EQ0B6pBIxN6mh7KcS21wFzicSDgIlRZnH4PAOqDB73LknQmbpnF1ib4RzibeFSX9YN6HRR4KjSrqOw/0?wx_fmt=gif&tp=webp&wxfrom=5&wx_lazy=1" style="width: 50%; margin-bottom: 20px;"></p><span style="color: black;">02</span><span style="color: black;">速卖通:纠纷仲裁响应时间<span style="color: black;">调节</span>为12天</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz_jpg/duNy36nyaQI1Riad8IO8eougURhoSpt4apzPuUZwbTh73EYBk9BmgIu1cVRZtY2XybEsTsmrDexhC9CBcAibHkpA/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">尊敬的速卖通卖家: </p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">2017年元旦及春节<span style="color: black;">时期</span>的备货期<span style="color: black;">调节</span>如下:</p>春节<span style="color: black;">时期</span>的备货期<span style="color: black;">调节</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">中国时间2017年1月25日~2017年2月4日(共计11天)不计入备货期 。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;">春节<span style="color: black;">时期</span>的纠纷仲裁响应时间<span style="color: black;">调节</span></strong></span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">纠纷响应超时及仲裁响应超时时间将按春节假期进行<span style="color: black;">调节</span>,即买家在中国时间<span style="color: black;">1月25日0:00到2月4日23:59:59<span style="color: black;">时期</span>提交或修改纠纷,平台将在5天卖家响应期限的<span style="color: black;">基本</span>上,系统<span style="color: black;">增多</span>7天的响应期;春节<span style="color: black;">时期</span>的仲裁响应时间<span style="color: black;">亦</span>将进行顺延,<span style="color: black;">亦</span>请<span style="color: black;">即时</span>关注后台及平台邮件<span style="color: black;">通告</span>。</span></span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">平台<span style="color: black;">意见</span>您:</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">1)提前将节假日的<span style="color: black;">信息</span>及发货安排与买家进行沟通; </p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">2)与您的承运商确认节假日<span style="color: black;">时期</span>发货安排,<span style="color: black;">恰当</span><span style="color: black;">调节</span><span style="color: black;">制品</span>备货时间; </p>3)提前准备货物库存,<span style="color: black;">保证</span>货物<span style="color: black;">即时</span>发出。
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">友情提醒:务必提前将春节放假的<span style="color: black;">信息</span><span style="color: black;">通知</span>老客户,进行必要的交流与沟通。其次,卖家需要<span style="color: black;">按照</span>春节<span style="color: black;">时期</span>的安排并结合平台备货期的<span style="color: black;">调节</span>,<span style="color: black;">恰当</span>设置<span style="color: black;">制品</span>备货时间,避免<span style="color: black;">显现</span>不必要的麻烦。最后一点,关于库存问题,<span style="color: black;">必定</span>要提前联系好货源,确认春节<span style="color: black;">时期</span>或春节后<span style="color: black;">是不是</span>正常供货。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz/s3tibY3aywM3EQ0B6pBIxN6mh7KcS21wFzicSDgIlRZnH4PAOqDB73LknQmbpnF1ib4RzibeFSX9YN6HRR4KjSrqOw/0?wx_fmt=gif&tp=webp&wxfrom=5&wx_lazy=1" style="width: 50%; margin-bottom: 20px;"></p><span style="color: black;"><strong style="color: blue;">03</strong></span><span style="color: black;"><strong style="color: blue;">eBay:设置好Store Vacation和自动回复</strong></span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz_jpg/duNy36nyaQI1Riad8IO8eougURhoSpt4ad9cBUO0RJ85ibFCOHsFjfCfn62WwLx94kUNaFI0asrCnxRPj54JX2Jw/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">随着鸡年春节的临近,eBay网站上的各类商品<span style="color: black;">需要</span><span style="color: black;">亦</span>在<span style="color: black;">持续</span>攀升,为有效规避春节<span style="color: black;">时期</span>物流受阻、<span style="color: black;">没法</span>正常<span style="color: black;">传送</span>的现象,平台<span style="color: black;">意见</span>卖家需<span style="color: black;">重视</span><span style="color: black;">查找</span>库存<span style="color: black;">状况</span>,<span style="color: black;">积极与买家<span style="color: black;">创立</span>沟通,做好物流的<span style="color: black;">贮存</span>和运送工作,避免卖家不必要的信誉<span style="color: black;">危害</span>和损失。</span></span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">春节<span style="color: black;">时期</span>因市场供<span style="color: black;">不该</span>求、物流服务暂时性中断等客观<span style="color: black;">原由</span>,<span style="color: black;">引起</span>商品货源短缺、运输迟延、客服回复不到位等现象时有<span style="color: black;">出现</span>,中差评及买家投诉<span style="color: black;">亦</span>屡见不鲜,为积极应对<span style="color: black;">以上</span><span style="color: black;">状况</span>的<span style="color: black;">出现</span>,卖家应该多方位、多<span style="color: black;">方向</span>的采取防范<span style="color: black;">办法</span>以规避买家的不良体验。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">首要</span>,卖家应该在供货商放年假之前积极<span style="color: black;">认识</span>、询问供货商的供应<span style="color: black;">状况</span>,<span style="color: black;">即时</span>做足供货准备、提前备货做好商品库存信息的登记和更新,制定<span style="color: black;">有效</span>快捷的<span style="color: black;">营销</span>策略。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">其次,为防止物流<span style="color: black;">传送</span>节点性延迟所<span style="color: black;">导致</span>的买方投诉,卖家应该<span style="color: black;">即时</span>更新和<span style="color: black;">把握</span>物流<span style="color: black;">状况</span>,密切关注各大物流<span style="color: black;">机构</span>的休假安排,<span style="color: black;">即时</span>做好货运安排<span style="color: black;">保证</span>货物在规<span style="color: black;">按时</span>间内安全抵达买家的手中。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">最后,应在卖家和买家之间<span style="color: black;">创立</span>实时、有效的双向互动和沟通,<span style="color: black;"><strong style="color: blue;"><span style="color: black;">卖家<span style="color: black;">亦</span>应该在店铺页面中设置足够醒目的提示,用以说明春节<span style="color: black;">时期</span>特殊的物流供应和发货<span style="color: black;">状况</span>。</span></strong></span></span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">一方面,卖家可以<span style="color: black;">经过</span>店铺休假(<span style="color: black;"><strong style="color: blue;"><span style="color: black;">Store Vacation</span></strong></span>)的设置<span style="color: black;">通知</span>消费者店铺的休假安排和商品在线<span style="color: black;">营销</span><span style="color: black;">状况</span>,部分<span style="color: black;">没法</span>正常供应和<span style="color: black;">营销</span>的商品<span style="color: black;">亦</span><span style="color: black;">能够</span>人为的进行<span style="color: black;">隐匿</span>,待休假结束后恢复正常刊登。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">另一方面,针对后台<span style="color: black;">没法</span><span style="color: black;">即时</span>回复的现象,店家<span style="color: black;">能够</span>开启“<span style="color: black;"><strong style="color: blue;"><span style="color: black;">信息自动回复功能</span></strong></span>”,设置关键词回复让买家实时<span style="color: black;">认识</span>店铺状态和所购商品的物流配送<span style="color: black;">状况</span>。<span style="color: black;">倘若</span><span style="color: black;">显现</span>部分卖家因<span style="color: black;">无</span>开设店铺而<span style="color: black;">没法</span>执行设置功能的,卖家<span style="color: black;">能够</span><span style="color: black;">选取</span><span style="color: black;">运用</span>批量修改工具,对消费者所需要<span style="color: black;">认识</span>的讯息采取显眼的标识,在必要的<span style="color: black;">状况</span>下还<span style="color: black;">能够</span><span style="color: black;">经过</span>延长运输时间避免买家的投诉和差评。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">友情提醒:卖家在春节长假<span style="color: black;">时期</span>更应该尽心尽力为消费者<span style="color: black;">供给</span>一个积极<span style="color: black;">有效</span>的货物供应和物流<span style="color: black;">传送</span><span style="color: black;">状况</span>,避免<span style="color: black;">导致</span>卖卖双方不必要的麻烦和损失。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz/s3tibY3aywM3EQ0B6pBIxN6mh7KcS21wFzicSDgIlRZnH4PAOqDB73LknQmbpnF1ib4RzibeFSX9YN6HRR4KjSrqOw/0?wx_fmt=gif&tp=webp&wxfrom=5&wx_lazy=1" style="width: 50%; margin-bottom: 20px;"></p><span style="color: black;"><strong style="color: blue;">04</strong></span><span style="color: black;"><strong style="color: blue;">Wish:<span style="color: black;">最少</span>提前24小时开启“假期模式”</strong></span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">为<span style="color: black;">保证</span>春节<span style="color: black;">时期</span>Wish用户购物体验和<span style="color: black;">关联</span>客户店铺运营机制的稳定性,Wish平台针对<span style="color: black;">区别</span>用户群的<span style="color: black;">区别</span><span style="color: black;">需要</span>对该时段内的运营模式做了适当的<span style="color: black;">调节</span>和更新。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><img src="http://mmbiz.qpic.cn/mmbiz_jpg/duNy36nyaQI1Riad8IO8eougURhoSpt4aABJphTkWOs7e4faTBcUjKRgYoh4Hz8JmvorRbPA5SOoKyYbD0KvtOw/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">据<span style="color: black;">认识</span>,“假期模式”适用于因新春佳节<span style="color: black;">没法</span>正常发货的小型商户,在运营的过程中商户<span style="color: black;">最少</span>需要提前24小时开启该模式,以防止订单审核时的时间延迟而<span style="color: black;">引起</span>订单的漏<span style="color: black;">发掘</span>象。值得<span style="color: black;">举荐</span>的是,商户在关闭假期模式后,店铺正常<span style="color: black;">营销</span><span style="color: black;">亦</span><span style="color: black;">能够</span>快速的回复,避免对商户<span style="color: black;">导致</span>不必要的经济损失。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">预计于2017年1月21日至2月21日上线的“预设下架”和“预设库存更新功能”,适用于<span style="color: black;">仅有</span>部分商品能够正常发货的中小型商户,这类功能针对<span style="color: black;">制品</span>提前3天下架且上架商品均真实发货的<span style="color: black;">状况</span>。它<span style="color: black;">能够</span><span style="color: black;">保证</span>店铺的正常<span style="color: black;">营销</span>,在缺货商品按规定方式下架的<span style="color: black;">状况</span>下,让商户避免遭受“黄钻<span style="color: black;">制品</span>下架处罚政策”的处罚和影响。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">部分海外仓已有库存且<span style="color: black;">已然</span>参加了Wish Express的商户能够直接<span style="color: black;">运用</span>Wish Express配送,在提前准备Wish Express<span style="color: black;">制品</span>的海外仓库存的<span style="color: black;">状况</span>下,满足政策的商户<span style="color: black;">能够</span>直接利用Wish Express配送在春节<span style="color: black;">时期</span><span style="color: black;">得到</span><span style="color: black;">更加多</span>的<span style="color: black;">营销</span>机会。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">而<span style="color: black;">一样</span>是海外仓有库存且已参加Wish Express的商户,在仅开通Wish Express<span style="color: black;">营销</span>的假期模式下又是<span style="color: black;">另一</span>一种<span style="color: black;">区别</span>的<span style="color: black;">营销</span>模式,该功能预计上线时间为2017年1月10日,它能够在<span style="color: black;">保证</span>春节<span style="color: black;">时期</span>海外仓操作<span style="color: black;">即时</span>有效的前提下正常运作, WE海外仓的操作将不会受店铺假期模式的影响。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">友情提示:为对应<span style="color: black;">区别</span>商户的物流<span style="color: black;">需要</span>和工作进度安排,商户<span style="color: black;">能够</span>参见《Wish邮及Wish线下物流商春节工作安排》的说明。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz/s3tibY3aywM3EQ0B6pBIxN6mh7KcS21wFzicSDgIlRZnH4PAOqDB73LknQmbpnF1ib4RzibeFSX9YN6HRR4KjSrqOw/0?wx_fmt=gif&tp=webp&wxfrom=5&wx_lazy=1" style="width: 50%; margin-bottom: 20px;"></p><span style="color: black;"><strong style="color: blue;">05</strong></span><span style="color: black;"><strong style="color: blue;">敦煌网:备货期延长至18天</strong></span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><img src="http://mmbiz.qpic.cn/mmbiz_png/duNy36nyaQI1Riad8IO8eougURhoSpt4aiaA2a5hIgrAibOP64cgicHdURERKaI8kxVARKkBiaEp2Q4OGBu3gzp174Q/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">敦煌网春节<span style="color: black;">时期</span>业务<span style="color: black;">调节</span>内容<span style="color: black;">包含</span>:</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">1、备货期:2017年1月22日至2017年2月8日不计算备货期,从2017年2月9日起<span style="color: black;">起始</span>计算备货期;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">2、结算业务:<span style="color: black;">因为</span>春节<span style="color: black;">时期</span>银行处理业务时间<span style="color: black;">调节</span>,2017年1月27日至2017年2月5日,敦煌网人民币、美金均暂停结算,2017年2月6日起恢复正常;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">3、敦煌网卖家客户服务:1月27日至1月31日暂停服务,<span style="color: black;">时期</span><span style="color: black;">倘若</span>卖家有需要,<span style="color: black;">能够</span><span style="color: black;">运用</span>卖家后台的留言服务。2月1日起在线客服恢复正常,并24小时<span style="color: black;">供给</span>服务。2月6日起,400客户服务业务恢复正常;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">4、<span style="color: black;">制品</span>审核:春节放假<span style="color: black;">时期</span><span style="color: black;">制品</span>审核服务正常进行;</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">5、纠纷业务:春节<span style="color: black;">时期</span>纠纷case会正常处理,但部分case的处理和回复会有延迟,卖家需<span style="color: black;">即时</span>关注纠纷订单,并<span style="color: black;">协同</span>纠纷专员<span style="color: black;">供给</span><span style="color: black;">关联</span>信息,以<span style="color: black;">守护</span>在订单中的权益。有需要的卖家<span style="color: black;">一样</span><span style="color: black;">能够</span><span style="color: black;">运用</span>卖家后台留言服务。2017年2月3日起恢复正常。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">除了以上业务<span style="color: black;">调节</span>,敦煌网还提醒卖家,<span style="color: black;">针对</span>近期备货订单设置<span style="color: black;">恰当</span>的备货期,在交易过程中和卖家做好沟通<span style="color: black;">守护</span>,避免订单因超过备货期未发货产生退款,或买家得不到反馈而开启纠纷。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">友情提醒:买卖家之间存在风俗差异,<span style="color: black;">因此</span>春节<span style="color: black;">时期</span>可能仍有买家想要<span style="color: black;">认识</span>订单问题,为了减少春节<span style="color: black;">时期</span>的纠纷,卖家仍需要费心和买家保持沟通哦。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">因为</span>平台众多,<span style="color: black;">博主</span>仅列出<span style="color: black;">以上</span>5大平台的放假<span style="color: black;">通告</span>及<span style="color: black;">重视</span>事项,其他平台请给位卖家<span style="color: black;">即时</span>关注平台<span style="color: black;">通告</span>做出相应<span style="color: black;">调节</span>。</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><span style="color: black;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><span style="color: black;">领导说了!</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><span style="color: black;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><span style="color: black;">你</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></span><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><span style="color: black;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><span style="color: black;">点一个</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><span style="color: black;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><span style="color: black;"><img src="http://mmbiz.qpic.cn/mmbiz/w1QAJra5tsce0m47xibw9MuDo1c22twRDvWGDXUlcuYvxRYiarFrzCuPZLLRWNowibe4pUpDWibJTY0bdtXg3qapoQ/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"> </span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><span style="color: black;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">博主</span>工资就涨5毛</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong><img src="http://mmbiz.qpic.cn/mmbiz/taIiaaIOqRqib7eW8T8oW2ZuP3XsQzWAptAnqNe1j4CKCtxU9fCx3PLPVGK5cd993Mx0ELXE5StQTy90huibj7eSQ/0?wx_fmt=gif&tp=webp&wxfrom=5&wx_lazy=1" style="width: 50%; margin-bottom: 20px;"></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="http://mmbiz.qpic.cn/mmbiz/wyice8kFQhf5geQK3gu2FUugjB8iaSGpjOakn10ODqnnrL85qpRbIIf0pKGdCjfYf9tHBwlPiaAXs0BO2ib6W54p2Q/640?wx_fmt=png&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;"></p><img src="http://mmbiz.qpic.cn/mmbiz/gRBNyL3q062LKkqHgWrXFDN79TwG1iaImkEGqDasxmm08XVSZAj7Jjib6yDQZddZr0JtOsr6ob3KOTUpuicOAGb2A/640?wx_fmt=jpeg&tp=webp&wxfrom=5&wx_lazy=1&wx_co=1" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">跨境电商联合汇</strong></p><img src="data:image/svg+xml,%3C%3Fxml version=1.0 encoding=UTF-8%3F%3E%3Csvg width=1px height=1px viewBox=0 0 1 1 version=1.1 xmlns=http://www.w3.org/2000/svg xmlns:xlink=http://www.w3.org/1999/xlink%3E%3Ctitle%3E%3C/title%3E%3Cg stroke=none stroke-width=1 fill=none fill-rule=evenodd fill-opacity=0%3E%3Cg transform=translate(-249.000000, -126.000000) fill=%23FFFFFF%3E%3Crect x=249 y=126 width=1 height=1%3E%3C/rect%3E%3C/g%3E%3C/g%3E%3C/svg%3E" style="width: 50%; margin-bottom: 20px;">
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">About Me</strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">点击历史信息,查看<span style="color: black;">更加多</span>内容……</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">分享有价值的跨境电商行业信息,<span style="color: black;">供给</span>深圳邮政小包、E邮宝等物流服务,<span style="color: black;">认识</span>旺季最优惠运费<span style="color: black;">补助</span>加<span style="color: black;">微X</span>MozartZL。</span></p>
交流如星光璀璨,点亮思想夜空。 楼主的文章深得我心,表示由衷的感谢!
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