论坛 › 湖南 › 想做为一名出色的外贸业务员，你需要具备哪些能力和素养？

fny5jt9 发表于 2024-9-2 22:11:53

想做为一名出色的外贸业务员，你需要具备哪些能力和素养？

    <div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/a2b8b8f0f0f54cabada31be22467f6e6~noop.image?_iz=58558&amp;from=article.pc_detail&amp;lk3s=953192f4&amp;x-expires=1725890231&amp;x-signature=g80JoAqvhhbPXFf%2FgxNpIg9%2FbqY%3D" style="width: 50%; margin-bottom: 20px;"></div>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">怎样</span><span style="color: black;">作为</span>一名出色的外贸业务员？先来谈谈<span style="color: black;">做为</span>外贸业务员应该具备什么样的能力：</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">1.</span></strong><span style="color: black;">外语能力</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">2.</span></strong><span style="color: black;">回复速度</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">3.</span></strong><span style="color: black;">业务经验</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">4.</span></strong><span style="color: black;">对<span style="color: black;">制品</span>的<span style="color: black;">认识</span>程度</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">5.</span></strong><span style="color: black;">对行业的<span style="color: black;">认识</span>程度</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">6.</span></strong><span style="color: black;"><span style="color: black;">是不是</span><span style="color: black;">熟练</span>国际贸易操作流程</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">7.</span></strong><span style="color: black;">服务<span style="color: black;">认识</span></span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">8.</span></strong><span style="color: black;">耐心细心</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">这8个<span style="color: black;">要求</span>在某种程度上而言是</span><strong style="color: blue;"><span style="color: black;">外贸业务员的<span style="color: black;">基本</span><span style="color: black;">需求</span>，<span style="color: black;">咱们</span><span style="color: black;">能够</span><span style="color: black;">叫作</span>之为“硬件能力”。</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">而接下来要说的黄金销售准则，<span style="color: black;">咱们</span><span style="color: black;">能够</span>形容</span><strong style="color: blue;"><span style="color: black;">为优秀外贸业务员的“软件能力”。</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">优秀外贸业务员的黄金<span style="color: black;">营销</span>准则一</span></strong></span></p>
    <div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/df3a3d6e54f643f29bc9a2c1211669c8~noop.image?_iz=58558&amp;from=article.pc_detail&amp;lk3s=953192f4&amp;x-expires=1725890231&amp;x-signature=VT07rIjN%2FaOkJjA2Pva6RQTXCtw%3D" style="width: 50%; margin-bottom: 20px;"></div>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;"><span style="color: black;">营销</span>过程，销的是什么？</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">答案：自己</span></span></p>
    <div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/a393b262002c4db388ef0454974e19e3~noop.image?_iz=58558&amp;from=article.pc_detail&amp;lk3s=953192f4&amp;x-expires=1725890231&amp;x-signature=FRiR0vIffZDy4u8lFQUqkRTsVFg%3D" style="width: 50%; margin-bottom: 20px;"></div>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">1.</span></strong><span style="color: black;"><span style="color: black;">制品</span>与客户之间有一个重要的桥梁：<span style="color: black;">营销</span>人员本身。</span></span></p><span style="color: black;"><span style="color: black;">形象</span></span><span style="color: black;"><span style="color: black;"><span style="color: black;">制品</span>的<span style="color: black;">熟练</span>度</span></span><span style="color: black;"><span style="color: black;">语言</span></span>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">2.</span></strong><span style="color: black;">贩卖任何<span style="color: black;">制品</span>之前，<span style="color: black;">首要</span>贩卖的是你自己。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">3.</span></strong><span style="color: black;"><span style="color: black;">营销</span>过程中，假如客户不接受你这个人，他还会给你介绍<span style="color: black;">制品</span>的机会吗？这是显而易见的答案。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">优秀外贸业务员的黄金<span style="color: black;">营销</span>准则二</span></strong></span></p>
    <div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/e860ec9aa19440e7b8c1618241009dfc~noop.image?_iz=58558&amp;from=article.pc_detail&amp;lk3s=953192f4&amp;x-expires=1725890231&amp;x-signature=Ta%2F7f1CgsXC8zA%2F%2BoTxElL0hZhA%3D" style="width: 50%; margin-bottom: 20px;"></div>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;"><span style="color: black;">营销</span>过程中，售的是什么？</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">答案：观念</span></span></p>
    <div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/f5c31f37baa84849b03922e8c6005fcc~noop.image?_iz=58558&amp;from=article.pc_detail&amp;lk3s=953192f4&amp;x-expires=1725890231&amp;x-signature=bZGd%2F54a4zynxrDCKpsjL5SP8T0%3D" style="width: 50%; margin-bottom: 20px;"></div>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">1.</span></strong><span style="color: black;"><span style="color: black;">因此</span>，在向客户推销你的<span style="color: black;">制品</span>之前，先想办法弄清楚<span style="color: black;">她们</span>的观念。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">2.</span></strong><span style="color: black;">使客户掏钱买他想买的东西，而不是你掏钱，<span style="color: black;">咱们</span>的工作是<span style="color: black;">帮助</span>客户买到他认为最适合的。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">优秀外贸业务员的黄金<span style="color: black;">营销</span>准则三</span></strong></span></p>
    <div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/7e2efe90aa014203867eed13a5ffb731~noop.image?_iz=58558&amp;from=article.pc_detail&amp;lk3s=953192f4&amp;x-expires=1725890231&amp;x-signature=YP6CMeyH%2FHdFRcYnHeJA7iv8Jzw%3D" style="width: 50%; margin-bottom: 20px;"></div>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">面对面<span style="color: black;">营销</span>过程中，客户心中在思考什么？</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">答案：客户心中永恒不变的六大问句</span></span></p>
    <div style="color: black; text-align: left; margin-bottom: 10px;"><img src="https://p3-sign.toutiaoimg.com/tos-cn-i-qvj2lq49k0/192c7a6e6a7d4846a0528460dca35374~noop.image?_iz=58558&amp;from=article.pc_detail&amp;lk3s=953192f4&amp;x-expires=1725890231&amp;x-signature=%2FmFLlPSC%2Fgpe%2FP33ToE9QY0kAAI%3D" style="width: 50%; margin-bottom: 20px;"></div>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">1.</span></strong><span style="color: black;">你是谁？</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">2.</span></strong><span style="color: black;">你要跟我谈什么？</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">3.</span></strong><span style="color: black;">你谈的事情对我有什么好处？</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">4.</span></strong><span style="color: black;"><span style="color: black;">怎样</span>证明你讲的是事实？</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">5.</span></strong><span style="color: black;"><span style="color: black;">为何</span>我要跟你买？</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">6.</span></strong><span style="color: black;"><span style="color: black;">为何</span>我要<span style="color: black;">此刻</span>跟你买？</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;"><span style="color: black;">非常多</span>外贸业务员都有听过<span style="color: black;">有些</span>培训课程，<span style="color: black;">例如</span>教你外贸实操知识，商务邮件写作，客户<span style="color: black;">研发</span><span style="color: black;">办法</span>，跟进客户技巧等等。但很少会有人告诉你，</span><strong style="color: blue;"><span style="color: black;">你最应该做的是要培养正确的思维习惯：</span></strong><span style="color: black;">顶尖外贸业务员的十二个思维习惯。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">工作中记住下面的话：</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">执行力不到位一切等于零</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">1.</span></strong><span style="color: black;">有工作没<span style="color: black;">奋斗</span>等于零</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">2.</span></strong><span style="color: black;">有能力没表现等于零</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">3.</span></strong><span style="color: black;">有计划没行动等于零</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">4.</span></strong><span style="color: black;">有机会没争取等于零</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">5.</span></strong><span style="color: black;">有<span style="color: black;">部署</span>没监督等于零</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">6.</span></strong><span style="color: black;">有进步没<span style="color: black;">连续</span>等于零</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">7.</span></strong><span style="color: black;">有<span style="color: black;">发掘</span>没处理等于零</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">8.</span></strong><span style="color: black;">有操作不灵活等于零</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">9.</span></strong><span style="color: black;">有价值没利用等于零</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">10.</span></strong><span style="color: black;">有销量没利润等于零</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">询盘的分析和要素</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">1.</span></strong><span style="color: black;">采购意愿<span style="color: black;">是不是</span>强力、得体</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">2.</span></strong><span style="color: black;">邮件内容简明扼要还是长篇大论</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">3.</span></strong><span style="color: black;">询价<span style="color: black;">制品</span>及<span style="color: black;">需求</span><span style="color: black;">是不是</span><span style="color: black;">知道</span></span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">4.</span></strong><span style="color: black;">专业<span style="color: black;">制品</span><span style="color: black;">有没有</span>提及专业<span style="color: black;">需求</span></span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">5.</span></strong><span style="color: black;">邮件<span style="color: black;">有没有</span><span style="color: black;">详细</span><span style="color: black;">叫作</span>呼，结尾<span style="color: black;">有没有</span>留下联系方式</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">询盘回复的要素</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">1.</span></strong><span style="color: black;">主题要<span style="color: black;">知道</span>（让邮件主题会说话，杜绝Re: Re: Re:….）</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">2.</span></strong><span style="color: black;">礼数要到位（<span style="color: black;">尤其</span>是<span style="color: black;">叫作</span>呼，记住我们是泱泱大国礼仪之邦）</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">3.</span></strong><span style="color: black;">介绍要清楚（介绍<span style="color: black;">机构</span>、自己及<span style="color: black;">制品</span>）</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">4.</span></strong><span style="color: black;">针对性回复（客户关注的问题、有问有答、灵活应对）</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">5.</span></strong><span style="color: black;">引导性推介（<span style="color: black;">需要</span><span style="color: black;">能够</span>引导，更<span style="color: black;">能够</span>创造）</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">6.</span></strong><span style="color: black;">灵活性报价（视区域、数量等<span style="color: black;">实质</span><span style="color: black;">状况</span>灵活报价）</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">7.</span></strong><span style="color: black;">开放型结尾（专业问题或利诱，让客户愿意回你的邮件）</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">8.</span></strong><span style="color: black;">落款要正式（职位、联系方式、工作时间）</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">不断学习和总结当然很重要，<span style="color: black;">弥补</span>参考过去的分享：</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">1.</span></strong><span style="color: black;">询盘调查分析的<span style="color: black;">办法</span>。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">2.</span></strong><span style="color: black;"><span style="color: black;">有效</span>跟进客户的<span style="color: black;">办法</span>。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">3.</span></strong><span style="color: black;">外贸回复报价的<span style="color: black;">办法</span>。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">之后<span style="color: black;">咱们</span>继续对比港台外贸人，能吸取和明白些什么呢？</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">对比港台外贸人，无论从工厂规模、地理位置还是政策扶持等方面<span style="color: black;">来讲</span><span style="color: black;">咱们</span>的硬件实力其实并不差，<span style="color: black;">然则</span>你会<span style="color: black;">发掘</span>：<span style="color: black;">咱们</span>的接单盈利水平却不如<span style="color: black;">她们</span>。</span><strong style="color: blue;"><span style="color: black;">差距在哪里？答案其实很简单：“软实力”！</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;"><span style="color: black;">由于</span>更依赖外贸经济，<span style="color: black;">因此</span>港台外贸软实力打造的经验要比<span style="color: black;">咱们</span>更丰富，而这些经验<span style="color: black;">亦</span><span style="color: black;">逐步</span>被揭开了面纱：</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">1.业务反应速度快</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">和香港人接触，<span style="color: black;">非常多</span>人会<span style="color: black;">发掘</span>：不论是客户还是货代，<span style="color: black;">一般</span>都是<span style="color: black;">咱们</span>一封邮件过去，在办公时间的<span style="color: black;">非常</span>钟之内对方<span style="color: black;">必定</span>会回复邮件。<span style="color: black;">乃至</span><span style="color: black;">倘若</span>对事情有疑问，<span style="color: black;">她们</span>会分条列明并<span style="color: black;">需求</span>解答清楚。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;"><span style="color: black;">况且</span>在十五分钟内，<span style="color: black;">她们</span>就会打<span style="color: black;">tel</span>过来沟通问你<span style="color: black;">是不是</span>收到邮件、<span style="color: black;">是不是</span>看的明白、<span style="color: black;">是不是</span><span style="color: black;">能够</span><span style="color: black;">供给</span><span style="color: black;">她们</span>需要的东西。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">港台客户和老外沟通时候，<span style="color: black;">一般</span>会<span style="color: black;">选取</span>客户上班时间联系，<span style="color: black;">保证</span>做到<span style="color: black;">即时</span>和客户沟通联系，处理当天的问题，<span style="color: black;">而后</span><span style="color: black;">次日</span><span style="color: black;">白日</span>继续和工厂协调。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">小结：速度决定一切，“<span style="color: black;">非常</span>钟内”见结果。<span style="color: black;">即时</span>回复是一种能力，<span style="color: black;">更加是</span>一种态度。</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">2.语言能力强，善于沟通</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">港台地区的客户虽然普通话和英文可能不太标准，但这并不妨碍<span style="color: black;">创立</span>有效的沟通。只要生意有问题，除了必要的电子邮件跟进之外，<span style="color: black;">tel</span>沟通是<span style="color: black;">她们</span>的杀手锏。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;"><span style="color: black;">tel</span><span style="color: black;">能够</span>听出人的性格和感情方便分析客户心理、拉近距离。</span><span style="color: black;">她们</span>和老外联系的时候只要能满足客户的<span style="color: black;">需求</span>，<span style="color: black;">她们</span>都<span style="color: black;">尽可能</span>用<span style="color: black;">tel</span>和客户沟通，语法不对<span style="color: black;">没关系</span>，关键是老外能理解，听得明白，能<span style="color: black;">处理</span>老外的疑问。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">说到这儿，对比下来，</span><span style="color: black;">咱们</span><span style="color: black;">非常多</span>外贸业务员和客户前期邮件联络的挺好，<span style="color: black;">半途</span>卡住了，客户不回邮件他就干着急，干等。要么是不舍得国际长途话费，要么<span style="color: black;">便是</span>怕自己<span style="color: black;">白话</span><span style="color: black;">欠好</span>开不了口。业务就<span style="color: black;">这般</span>停滞了，很可惜。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">有<span style="color: black;">无</span><span style="color: black;">处理</span>办法？有。<span style="color: black;">针对</span>怕<span style="color: black;">白话</span><span style="color: black;">欠好</span>的<span style="color: black;">伴侣</span>，事先想好你要问的问题，要说的话，<span style="color: black;">而后</span>写在纸上多读几次，<span style="color: black;">熟练</span>了就不会心跳了，打<span style="color: black;">tel</span>时候<span style="color: black;">亦</span><span style="color: black;">能够</span>照着写好的内容念。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">在<span style="color: black;">tel</span>沟通中，把和客户的通话录音<span style="color: black;">保留</span>，之后反复听当时没听明白的话，<span style="color: black;">能够</span>琢磨客户的心理和特点。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;"><span style="color: black;">此刻</span>是信息爆炸时代，客户<span style="color: black;">每日</span>收的邮件<span style="color: black;">不可胜数</span>，稍<span style="color: black;">不留心</span>就可能会忽略了你的邮件。而必要的时候，<span style="color: black;">tel</span>跟进能在客户心里强化你的邮件的重要性，强化你的<span style="color: black;">机构</span>的重要性，他对你的关注度自然会<span style="color: black;">提高</span>。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">其实关于<span style="color: black;">tel</span>的问题我以前<span style="color: black;">亦</span>说过<span style="color: black;">非常多</span>，<span style="color: black;">tel</span>等于即时沟通，它能有效的加快你对客户的<span style="color: black;">认识</span>程度、<span style="color: black;">加强</span>客户对你的印象深入、提醒客户对你邮件的<span style="color: black;">即时</span>查阅和回复，<span style="color: black;">最后</span>推进与客户<span style="color: black;">创立</span>深入互动式沟通，<span style="color: black;">得到</span>更好的成交转换成果。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">小结：有付出才有收获，大胆迈出<span style="color: black;">第1</span>步，有效沟通创造无限价值。</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">3.更加精于成本计算</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;"><span style="color: black;">因为</span>先天的地理<span style="color: black;">优良</span>和语言<span style="color: black;">优良</span>，港台外贸人能比较容易的拿到多家工厂的报价，<span style="color: black;">而后</span>经常货比三家，拿<span style="color: black;">区别</span>厂家的价格来互相压价。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">而<span style="color: black;">咱们</span><span style="color: black;">非常多</span>外贸业务员，除了自己工厂的价格能<span style="color: black;">认识</span>一部分外，有多少能随时<span style="color: black;">认识</span>到竞争厂家的价格呢？港台外贸人手里可能有7-8个厂家的报价，和厂家谈的时候心里自然有底。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">港台外贸人不<span style="color: black;">必定</span>选价格最低的，但肯定会选一个最合适的。<span style="color: black;">她们</span>会从报价专业性、业务员反应速度、样品质量、工厂规模、生产流程、模具等方面进行<span style="color: black;">评定</span>，<span style="color: black;">最后</span>为<span style="color: black;">她们</span>的客户选一个合适的工厂。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">小结：知己知彼百战不殆，精打细算价比三家。</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">4.对客户<span style="color: black;">非常</span>负责敬业</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">港台外贸人和<span style="color: black;">咱们</span>相比较，其实<span style="color: black;">她们</span>并<span style="color: black;">无</span>多少成本<span style="color: black;">优良</span>，资源<span style="color: black;">优良</span>。<span style="color: black;">她们</span>唯有靠<span style="color: black;">优秀</span>的服务，保质保量的给<span style="color: black;">她们</span>的客户<span style="color: black;">供给</span>货物抢到订单。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">港台外贸人验厂<span style="color: black;">一般</span>都要经过三次才<span style="color: black;">安心</span>，生产过程中还派检测<span style="color: black;">机构</span>过来进行检测，生产完毕后再请SGS进行出货前检测。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;"><span style="color: black;">她们</span>请专业检测<span style="color: black;">机构</span><span style="color: black;">非常多</span>都是要自己花钱的，虽然<span style="color: black;">她们</span>能自己派自己<span style="color: black;">机构</span>的人来检测<span style="color: black;">制品</span>，<span style="color: black;">然则</span><span style="color: black;">她们</span>觉得专业的事情就得要交给专业的<span style="color: black;">机构</span>去做，<span style="color: black;">这般</span>的检测报告拿到客户手里<span style="color: black;">亦</span>有比较<span style="color: black;">恰当</span>的交代。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">小结：小心使得万年船，严格<span style="color: black;">掌控</span><span style="color: black;">危害</span>，对客户负责。</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">最后我想说的是：</span><strong style="color: blue;"><span style="color: black;">想要<span style="color: black;">作为</span>一名出色的外贸业务员，你还需要具备<span style="color: black;">那些</span>贯穿自己的个人素养呢？</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">1.<span style="color: black;">奋斗</span>。</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">千条万条<span style="color: black;">奋斗</span><span style="color: black;">第1</span>条，越是优秀的人越<span style="color: black;">奋斗</span>。不信你<span style="color: black;">能够</span><span style="color: black;">瞧瞧</span><span style="color: black;">周边</span>的人，<span style="color: black;">她们</span><span style="color: black;">持续</span>的在学习，求进步，丰富自己人生的各个维度。<span style="color: black;">因此</span><span style="color: black;">哪些</span>比你优秀的都人在<span style="color: black;">奋斗</span>，你还有什么理由不<span style="color: black;">奋斗</span>？</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">2.<span style="color: black;">保持</span>。</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">“剩”者为王。优秀的人都是剩下的。不要做了几个月就定位自己的能力<span style="color: black;">或</span><span style="color: black;">可疑</span>自己，厚积薄发，多给自己一点时间。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">3.激情。</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">这个<span style="color: black;">一般</span>会消失在老业务身上。<span style="color: black;">倘若</span>你本身是个有激情的人当然最好。<span style="color: black;">倘若</span>你不是外向型的人，<span style="color: black;">那样</span><span style="color: black;">最少</span>在跟客户沟通的时候，给对方的感觉是积极向上的。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;"><span style="color: black;">这儿</span>分享我的<span style="color: black;">办法</span>，<span style="color: black;">持续</span>给自己设立<span style="color: black;">目的</span>，以及达成<span style="color: black;">目的</span>后的奖励机制，<span style="color: black;">这般</span>就有动力去完成，反正在我身上挺有<span style="color: black;">帮忙</span>的。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">4.<span style="color: black;">办法</span>。</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">找到最适合自己做业绩的<span style="color: black;">办法</span>。你<span style="color: black;">能够</span>问问<span style="color: black;">周边</span>业绩做的好的人，<span style="color: black;">尤其</span>是top sales，好的<span style="color: black;">办法</span>能提<span style="color: black;">有效</span>率。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">业务员最好不要只埋头做自己的事，有一句话叫做态度不等于结果，<span style="color: black;">奋斗</span>不等于结果，有的业务员态度很好，<span style="color: black;">亦</span>很<span style="color: black;">奋斗</span>，但<span style="color: black;">便是</span>不出结果。这<span style="color: black;">便是</span><span style="color: black;">办法</span>错了，<span style="color: black;">倘若</span>不<span style="color: black;">即时</span>改变，<span style="color: black;">特别有</span>可能会陷入深度自我<span style="color: black;">可疑</span>中。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">5.检讨改过。</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">犯错是难免的，人都说失败是成功之母，但我觉得检讨改过才是成功之母，失败不检讨只会错上加错。人非圣贤，<span style="color: black;">咱们</span><span style="color: black;">能够</span><span style="color: black;">每日</span>花点时间反思，最好能用笔记本记录下来，<span style="color: black;">能够</span>写你今天的一个进步，<span style="color: black;">亦</span><span style="color: black;">能够</span>记录今天犯得一个错误，<span style="color: black;">保持</span>记录每一天的改变。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">这其实是我组建团队之后想到的<span style="color: black;">办法</span>，<span style="color: black;">亦</span>实践过。<span style="color: black;">例如</span>说回复询盘时加一个小技巧<span style="color: black;">提高</span>回复率，<span style="color: black;">例如</span>说用什么<span style="color: black;">办法</span>让自己结识人脉......<span style="color: black;">这般</span><span style="color: black;">一月</span>就有将近30条，<span style="color: black;">每一个</span>月进行团队汇总，<span style="color: black;">这般</span>就有<span style="color: black;">非常多</span>思想和<span style="color: black;">办法</span>了，<span style="color: black;">亦</span>不会闭门造车，<span style="color: black;">能够</span><span style="color: black;">一块</span>进步，<span style="color: black;">一块</span>冲业绩。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">6.善于学习。</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">这不是喊口号，<span style="color: black;">尽可能</span>培养自己的学习习惯，至于学什么？看你的<span style="color: black;">需要</span>。<span style="color: black;">倘若</span>你有点小钱，<span style="color: black;">能够</span>去花钱学习，<span style="color: black;">此刻</span>有<span style="color: black;">非常多</span>学习的课程，当然不仅限于外贸，还有<span style="color: black;">非常多</span>个人兴趣<span style="color: black;">能够</span>培养，适合自己就好。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">以上这几点，就我个人而言，能够做到是挺<span style="color: black;">不易</span>的，<span style="color: black;">然则</span><span style="color: black;">必定</span>能真的<span style="color: black;">帮忙</span>你成长。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">外贸有太多东西和<span style="color: black;">加强</span>是需要时间<span style="color: black;">累积</span>的，是需要经历的，平时多思考，<span style="color: black;">而后</span>找到正确的方向去<span style="color: black;">持续</span>总结，倒推，优化...</span></strong></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">所有的结果可能没<span style="color: black;">那样</span>快呈现，<span style="color: black;">然则</span>都有它的存在<span style="color: black;">道理</span>，你<span style="color: black;">此刻</span><span style="color: black;">无</span>成功，不<span style="color: black;">表率</span>以后不会成功，只是你暂时还<span style="color: black;">无</span>成功<span style="color: black;">罢了</span>。</span></span></p>

m5k1umn 发表于 2024-10-6 02:34:29

你的言辞如同繁星闪烁，点亮了我心中的夜空。

j8typz 发表于 3 天前

谷歌外贸网站优化技术。

查看完整版本: 想做为一名出色的外贸业务员，你需要具备哪些能力和素养？