亚马逊账号无端被封?9招教你怎么样防止被同行陷害!
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<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">有时候,卖家的各项指标都达到了亚马逊的<span style="color: black;">需求</span>,业务增长呈健康走势,前景一片大好,然而就在<span style="color: black;">此时</span>候,卖家<span style="color: black;">忽然</span>遭到投诉,账号<span style="color: black;">亦</span>被冻结,仔细<span style="color: black;">检测</span>却找不出任何问题,这种<span style="color: black;">状况</span>很可能<span style="color: black;">是由于</span>同行陷害<span style="color: black;">引起</span>的。受到恶意投诉却又束手无策,这种情形实在让人无奈,在亚马逊的默认<span style="color: black;">状况</span>下,除非能够自证清白,否则很难<span style="color: black;">处理</span>问题,<span style="color: black;">那样</span>同行陷害有<span style="color: black;">那些</span>形式,以及<span style="color: black;">怎样</span>防范呢?</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">形式1. 更改ASIN码</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">倘若</span>一位卖家想更改其ASIN码,而不想让其他卖家<span style="color: black;">发掘</span>或举报,就给了同行恶意陷害的绝佳机会。同行可能会<span style="color: black;">增多</span>或减少<span style="color: black;">制品</span>数量,<span style="color: black;">或</span><span style="color: black;">供给</span>其他卖家<span style="color: black;">无</span>的赠品,<span style="color: black;">这般</span>其顾客就会收到其他卖家的顾客<span style="color: black;">无</span>的赠品,<span style="color: black;">无</span>收到赠品的顾客就会不高兴,<span style="color: black;">而后</span>在<span style="color: black;">评估</span>中写到“与<span style="color: black;">制品</span>描述不符”<span style="color: black;">乃至</span>“仿冒<span style="color: black;">制品</span>”。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">制品</span>重量的改变<span style="color: black;">亦</span>是计谋之一,某些卖家不想其竞争对手从<span style="color: black;">制品</span>中盈利,将<span style="color: black;">制品</span>的重量削减到三分之一,使得运输重量大大减少。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">应对<span style="color: black;">办法</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">投诉ASIN码更改。亚马逊给你发送ASIN码更改<span style="color: black;">名单</span>的时候,仔细阅读,<span style="color: black;">瞧瞧</span>自己<span style="color: black;">是不是</span>同意,<span style="color: black;">倘若</span>不同意,则提出异议,点击亚马逊发来邮件中的链接,查看更改的细节<span style="color: black;">是不是</span><span style="color: black;">恰当</span>,认真对待自己的<span style="color: black;">制品</span>描述,<span style="color: black;">尽可能</span>避免进行更改。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">制品</span>重量的更改<span style="color: black;">亦</span>是一个严峻的问题,<span style="color: black;">倘若</span><span style="color: black;">运用</span>FBA,运输重量的<span style="color: black;">增多</span>会<span style="color: black;">引起</span><span style="color: black;">花费</span><span style="color: black;">加强</span>,从而使利润大打折扣。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">重视</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">仅仅反对ASIN更改是<span style="color: black;">不足</span>的,<span style="color: black;">倘若</span>此更改会对你产生<span style="color: black;">消极</span>影响,你就要跟进此进程,<span style="color: black;">瞧瞧</span>这些更改<span style="color: black;">是不是</span><span style="color: black;">经过</span>,<span style="color: black;">倘若</span>更改生效了,你售卖的<span style="color: black;">制品</span>与描述就会不一致,<span style="color: black;">此时</span>候就麻烦了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">形式2. 更改<span style="color: black;">照片</span></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">这一点非常阴险,<span style="color: black;">由于</span>更改了<span style="color: black;">制品</span><span style="color: black;">照片</span>,亚马逊却不会<span style="color: black;">通告</span>其他卖家,这就为不良卖家<span style="color: black;">供给</span>了契机,后果非常严重。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">首要</span>,制造商会<span style="color: black;">持续</span>改变<span style="color: black;">制品</span>包装,<span style="color: black;">因此</span>,货架上的商品包装<span style="color: black;">亦</span><span style="color: black;">能够</span>多种多样,但这些商品都<span style="color: black;">持有</span>同一个UPC代码,包装里面的<span style="color: black;">制品</span><span style="color: black;">亦</span>是相同的。<span style="color: black;">针对</span>这种<span style="color: black;">状况</span>,最好的办法<span style="color: black;">便是</span>添加关于<span style="color: black;">制品</span>包装的描述和<span style="color: black;">照片</span>,严格<span style="color: black;">根据</span>亚马逊的流程完成这个<span style="color: black;">过程</span>,<span style="color: black;">由于</span>亚马逊需要<span style="color: black;">关联</span>的证据。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">其次,<span style="color: black;">因为</span>一种<span style="color: black;">制品</span>的<span style="color: black;">区别</span>型号<span style="color: black;">持有</span>同一个UPC代码,不论是谁最先创建了该<span style="color: black;">制品</span>的listing,其他卖家都<span style="color: black;">能够</span>更改listing上面的<span style="color: black;">照片</span>,代之以其他的<span style="color: black;">制品</span>型号,即使<span style="color: black;">能够</span><span style="color: black;">经过</span>卖家平台申诉将其还原,其他卖家<span style="color: black;">亦</span>仍然<span style="color: black;">能够</span>再次更改。要避免这种<span style="color: black;">状况</span>,应该以<span style="color: black;">区别</span>的<span style="color: black;">制品</span>型号创建listing,购买自己的UPC代码,<span style="color: black;">或</span>将<span style="color: black;">制品</span>的其他型号添加到自己的listing。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">最后,还有一种为人不齿的<span style="color: black;">行径</span><span style="color: black;">便是</span>将<span style="color: black;">制品</span><span style="color: black;">照片</span>替换为一种完全<span style="color: black;">区别</span>的<span style="color: black;">制品</span>。<span style="color: black;">然则</span>亚马逊<span style="color: black;">针对</span>每一次listing更改都有记录,<span style="color: black;">倘若</span>受害者提出申诉,<span style="color: black;">那样</span>施害者将会因违反规则受到处罚。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">应对<span style="color: black;">办法</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">客户<span style="color: black;">评估</span>是<span style="color: black;">发掘</span>这个问题的好<span style="color: black;">途径</span>,<span style="color: black;">倘若</span><span style="color: black;">评估</span>中有“与描述不符”、“与<span style="color: black;">宣传</span>不一致”或其他类似的不满,应该立即<span style="color: black;">检测</span>自己的listing,在确定自己的<span style="color: black;">制品</span>描述与售卖的<span style="color: black;">制品</span>完全一致之前,暂时将listing关闭。<span style="color: black;">瞧瞧</span>自己的listing中<span style="color: black;">是不是</span>有其他包装<span style="color: black;">照片</span>,从客户的立场审视自己的listing,而不要仅仅依靠UPC代码。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">重视</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">防范这种阴谋的最好办法<span style="color: black;">便是</span><span style="color: black;">检测</span>自己的<span style="color: black;">消极</span>反馈和<span style="color: black;">评估</span>,并立即做出回复,暂时关闭自己的listing,查明问题<span style="color: black;">原由</span>,<span style="color: black;">倘若</span><span style="color: black;">制品</span><span style="color: black;">照片</span>遭到大幅度更改,并且<span style="color: black;">显著</span>是恶意陷害,不要犹豫,向亚马逊提出违反规则的申诉。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">形式3. 更改<span style="color: black;">制品</span>类别</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">竞争对手可能会将你的<span style="color: black;">制品</span>拉进自己的<span style="color: black;">制品</span>类别,而事实上你的<span style="color: black;">制品</span>并不属于该类别,<span style="color: black;">此时</span>候你的账号就有可能被冻结。<span style="color: black;">然则</span>亚马逊已有的“其他类别”服务会<span style="color: black;">帮忙</span>受害卖家战胜这一阴谋。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">这种诡计还有一种实行方式,<span style="color: black;">便是</span>在已有类别中创建新的listing来售卖你的<span style="color: black;">制品</span>,<span style="color: black;">因此</span>同一种<span style="color: black;">制品</span>会有多个<span style="color: black;">区别</span>的listing,但这是不符合亚马逊规则的,亚马逊会将<span style="color: black;">各样</span>ASIN合而为一,<span style="color: black;">这般</span>每位卖家都能满意。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">应对<span style="color: black;">办法</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">提出申诉,耐心等待,<span style="color: black;">倘若</span>有人故意更改你的<span style="color: black;">制品</span><span style="color: black;">照片</span>,向亚马逊<span style="color: black;">显示</span>你的<span style="color: black;">可疑</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">重视</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">你不可能总是能够赢得胜利,处理流程<span style="color: black;">触及</span>所有的申诉工作,<span style="color: black;">倘若</span>服务人员经验丰富,你可能会得到自己想要的结果。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">形式4. <span style="color: black;">消极</span>反馈买家信息中恶意诋毁</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">竞争对手有可能故意购买你的<span style="color: black;">制品</span>后留下<span style="color: black;">消极</span>反馈,指责你售卖虚假<span style="color: black;">制品</span>或残次品,<span style="color: black;">她们</span>向亚马逊投诉,对你进行猛烈<span style="color: black;">打击</span>,事实上,亚马逊并不<span style="color: black;">留意</span><span style="color: black;">她们</span>说了什么,<span style="color: black;">然则</span>,其言辞会触发亚马逊的自动处理系统,你就会得到警告<span style="color: black;">或</span>直接被亚马逊冻结账号。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">应对<span style="color: black;">办法</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">留意自己的<span style="color: black;">制品</span>差评和<span style="color: black;">消极</span>反馈,<span style="color: black;">定时</span>查看自己的报告,<span style="color: black;">即时</span>回复差评并采取相应的<span style="color: black;">办法</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">重视</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">有时候无良卖家会亲自购买<span style="color: black;">制品</span><span style="color: black;">而后</span>恶意差评,这就使得揭发其阴谋、阻止其再次陷害<span style="color: black;">非常</span>简单,<span style="color: black;">然则</span>有些卖家会让其亲朋好友代其做这件事,这种<span style="color: black;">状况</span>下,找出幕后黑手就非常困难了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">形式5. 违反规则</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">你的竞争对手投诉你违反了亚马逊的规则,<span style="color: black;">引起</span>亚马逊发来模糊的<span style="color: black;">通告</span>,<span style="color: black;">暗示</span>有客户投诉你,但你并<span style="color: black;">无</span>找到任何有关<span style="color: black;">制品</span>的差评和投诉,<span style="color: black;">那样</span>,这种<span style="color: black;">无</span>任何证据的投诉<span style="color: black;">常常</span><span style="color: black;">便是</span><span style="color: black;">独一</span>的证据,其实是竞争对手进行了恶意投诉。即使你并<span style="color: black;">无</span>做这些事,<span style="color: black;">然则</span><span style="color: black;">因为</span>恶意卖家<span style="color: black;">供给</span>了<span style="color: black;">所说</span>的证据,<span style="color: black;">因此</span>亚马逊<span style="color: black;">常常</span>是站在对方那边的,恶意跟卖、<span style="color: black;">制品</span>侵权、固定售价等等,任何一条都可能<span style="color: black;">引起</span>你的账号冻结,<span style="color: black;">乃至</span>永远<span style="color: black;">不可</span>解封。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">应对<span style="color: black;">办法</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">倘若</span>你<span style="color: black;">可疑</span>有人恶意陷害,<span style="color: black;">尽可能</span>查出幕后黑手,<span style="color: black;">一般</span>来讲,<span style="color: black;">她们</span>都购买了你的<span style="color: black;">制品</span>,最好的<span style="color: black;">办法</span><span style="color: black;">便是</span><span style="color: black;">保存</span>发票,<span style="color: black;">另外</span>,从<span style="color: black;">供给</span>正规收据的供应商那里订货,<span style="color: black;">这般</span>能够降低受害几率。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">针对</span>侵权问题,<span style="color: black;">尽可能</span>妥善处理,<span style="color: black;">倘若</span>是合法投诉,权利所有人<span style="color: black;">最少</span>会回复你,告诉你下一步应该怎么做,一旦<span style="color: black;">她们</span>得到满意的结果,你就能重新<span style="color: black;">得到</span><span style="color: black;">营销</span>权了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">重视</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">亚马逊工作者可能并没有你<span style="color: black;">思虑</span>得多,对你<span style="color: black;">来讲</span>显而易见的事对<span style="color: black;">她们</span>可能并不<span style="color: black;">那样</span><span style="color: black;">显著</span>,<span style="color: black;">因此</span><span style="color: black;">尽可能</span>不要<span style="color: black;">出现</span>争执,将自己被陷害的经过解释清楚就好。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">形式6. 未收到货/运输过程中损坏/延迟送达</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">这一点可能是买家故意为之,为了免费得到<span style="color: black;">制品</span>,<span style="color: black;">亦</span>有可能是卖家恶意为之,为了陷害<span style="color: black;">运用</span>MF(商家配送)的竞争对手。<span style="color: black;">倘若</span>你<span style="color: black;">运用</span>的是MF,你很容易<span style="color: black;">由于</span>业绩问题而被冻结账号。<span style="color: black;">非常多</span>卖家<span style="color: black;">运用</span>USPS,遭到陷害的几率更高。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">倘若</span>你<span style="color: black;">制品</span>在运输过程中丢失,找回的机会很小,<span style="color: black;">亦</span>很难查出在哪里丢失的。<span style="color: black;">倘若</span>客户<span style="color: black;">暗示</span>未收到货,不要让<span style="color: black;">她们</span>去当地的快递点<span style="color: black;">查询</span>,<span style="color: black;">由于</span><span style="color: black;">这般</span>很可能<span style="color: black;">引起</span>客户给你留下差评,最好的办法<span style="color: black;">便是</span>立即退款给<span style="color: black;">她们</span>,<span style="color: black;">倘若</span>你确定对方是骗子,以后就不要再给他发货了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">倘若</span>你是MF卖家,<span style="color: black;">制品</span>在运输过程中丢失或损坏对业绩指标的影响<span style="color: black;">极重</span>,<span style="color: black;">仅有</span>两种<span style="color: black;">办法</span>能改进这种<span style="color: black;">状况</span>,<span style="color: black;">第1</span>,<span style="color: black;">选取</span>更好的快递合作伙伴,第二,购买业务保险,一旦<span style="color: black;">制品</span>在运输过程中受到了损失,<span style="color: black;">能够</span><span style="color: black;">得到</span>相应的赔偿,<span style="color: black;">然则</span>这<span style="color: black;">针对</span>大<span style="color: black;">都数</span>卖家<span style="color: black;">来讲</span>,都是一笔不小的开支,<span style="color: black;">况且</span><span style="color: black;">仅有</span>在小概率范围内才会有其<span style="color: black;">功效</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">应对<span style="color: black;">办法</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">针对</span>这个问题,最好的解决办法<span style="color: black;">便是</span><span style="color: black;">运用</span>FBA,诚然,FBA<span style="color: black;">花费</span>比MF高,但从长远来看,卖家并不会<span style="color: black;">因此呢</span>而减少盈利,有时候<span style="color: black;">乃至</span>还会有<span style="color: black;">更加多</span>的收益,<span style="color: black;">另外</span>,<span style="color: black;">运用</span>FBA能够节省时间和精力,为卖家处理其他事务<span style="color: black;">供给</span>了机会。<span style="color: black;">另一</span>,放开权限,让亚马逊自动处理退货/退款业务,业务流程得到精简,客户得到<span style="color: black;">方便</span>的服务,有效降低了不满意客户的数量,从而减少了潜在差评数量,<span style="color: black;">加强</span>了业绩指标。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">重视</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">每一条客户咨询都会对你<span style="color: black;">有害</span>,<span style="color: black;">由于</span>任何一点<span style="color: black;">引起</span>客户与你联系的<span style="color: black;">原由</span>都会使该订单被视为“缺陷订单”,客户退换货越困难,你<span style="color: black;">由于</span>同一订单而被投诉的几率越高。A-to-Z索赔、退货、客户邮件以及退款等,所有这些都<span style="color: black;">能够</span>被恶意竞争对手用来攻击你。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">形式7. 一天多次退货/收到多条<span style="color: black;">消极</span>反馈</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">亚马逊不<span style="color: black;">准许</span>一天之中针对同一<span style="color: black;">制品</span><span style="color: black;">出现</span>多次退货、咨询或<span style="color: black;">消极</span>反馈,<span style="color: black;">这般</span>的事一旦<span style="color: black;">出现</span>,最好的<span style="color: black;">状况</span>是卖家listing受到限制,而最糟糕的<span style="color: black;">状况</span><span style="color: black;">便是</span>账号受限。恶意卖家<span style="color: black;">能够</span><span style="color: black;">同期</span>从你<span style="color: black;">这儿</span>购买好几件<span style="color: black;">制品</span>,<span style="color: black;">而后</span>一天之后将它们<span style="color: black;">所有</span>以“残次品”、“伪劣品”、“与描述不符”等理由退回,亚马逊不会将其视为同一个订单的三件<span style="color: black;">制品</span>,而是视其为一天内同一<span style="color: black;">制品</span>的三次退货。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">应对<span style="color: black;">办法</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">除了严格<span style="color: black;">掌控</span>各项数据之外,<span style="color: black;">无</span>更好的<span style="color: black;">办法</span>,<span style="color: black;">倘若</span>将<span style="color: black;">消极</span>反馈<span style="color: black;">掌控</span>在3%以内,将ODR(订单缺陷率)<span style="color: black;">掌控</span>在1%以内,将退货率<span style="color: black;">掌控</span>在1%以内,这条诡计对你就没多大影响。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">重视</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">亚马逊不会<span style="color: black;">由于</span><span style="color: black;">消极</span>反馈立即对你采取<span style="color: black;">办法</span>,ODR数据基于90天内的<span style="color: black;">营销</span>指标,<span style="color: black;">倘若</span>能够在<span style="color: black;">消极</span>反馈<span style="color: black;">出现</span>的一个周以内将其移除,就不会有影响。而在账号未被冻结的时候,是移除<span style="color: black;">消极</span>反馈的最佳<span style="color: black;">机会</span>,<span style="color: black;">针对</span>这一点,<span style="color: black;">能够</span>利用亚马逊自动处理系统为你服务。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">形式8. 虚假退货理由</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">一般</span>来讲,这一点不会单独成计,而是连环式的打压——多次退货、<span style="color: black;">消极</span>反馈、违反规定。恶意卖家可能会以“与描述不符”、“残次品”等<span style="color: black;">各样</span>虚假理由<span style="color: black;">需求</span>退货,<span style="color: black;">而后</span>进行下一步,而<span style="color: black;">倘若</span>仅仅是不诚实的买家,<span style="color: black;">她们</span>不会以<span style="color: black;">消极</span>反馈或多次退货来打压你,<span style="color: black;">因此</span>,<span style="color: black;">倘若</span>你遭到<span style="color: black;">这般</span>的连环计,或许你受到恶意卖家的攻击了。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">应对<span style="color: black;">办法</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">在行动计划中,向亚马逊阐明问题<span style="color: black;">原由</span>,<span style="color: black;">显示</span>客户在说谎<span style="color: black;">或</span>同行在恶意陷害你,<span style="color: black;">另外</span>,<span style="color: black;">定时</span>查看退货报告<span style="color: black;">亦</span>是有<span style="color: black;">帮忙</span>的。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">重视</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">倘若</span>你受到了客户的敲诈和勒索,告诉亚马逊。<span style="color: black;">另外</span>,买家免费退货有其年限,一旦达到此年限,<span style="color: black;">她们</span>就<span style="color: black;">再也不</span>有免费退货的资格。事实上,亚马逊<span style="color: black;">晓得</span>某些不良买家<span style="color: black;">乱用</span>其政策,<span style="color: black;">她们</span>不会永远让其逍遥法外。<span style="color: black;">倘若</span>你能证明买家为了免费退货而闪烁其词,亚马逊会留意该买家的账号。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">形式9. 买空库存</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">恶意竞争对手可能<span style="color: black;">海量</span>购买<span style="color: black;">乃至</span>将你的库存买空,等到退货截止日期前后再以伪劣<span style="color: black;">制品</span>为由将其<span style="color: black;">海量</span>或悉数退回,<span style="color: black;">这般</span>,你就可能<span style="color: black;">由于</span>退货数量过大<span style="color: black;">或</span>违反规则而陷入麻烦,你的库存或许<span style="color: black;">一月</span><span style="color: black;">或</span>更<span style="color: black;">长期</span>内都<span style="color: black;">不可</span>再次<span style="color: black;">运用</span>。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">将你的库存买空<span style="color: black;">时期</span>,恶意卖家极可能利用你的listing再次出售<span style="color: black;">制品</span>,<span style="color: black;">或</span>在eBay等其他平台<span style="color: black;">营销</span>,<span style="color: black;">一月</span>内<span style="color: black;">无</span>卖出去的<span style="color: black;">制品</span>,便以<span style="color: black;">各样</span>质量问题退给你,<span style="color: black;">这般</span>,<span style="color: black;">她们</span>从售出的<span style="color: black;">制品</span>中赚到了利润,又从退给你的<span style="color: black;">制品</span>中拿回了本金。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;">应对<span style="color: black;">办法</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">留意数量<span style="color: black;">很强</span>的<span style="color: black;">制品</span>订单,<span style="color: black;">倘若</span>买家30天后以<span style="color: black;">各样</span>理由来找你,向亚马逊说明<span style="color: black;">状况</span>,<span style="color: black;">倘若</span><span style="color: black;">她们</span>在30天内提出退货申请,<span style="color: black;">那样</span>立即同意其请求,但不要就此作罢,告诉亚马逊你<span style="color: black;">可疑</span>不良同行陷害你,必要的时候<span style="color: black;">供给</span>发票,证明自己售出的<span style="color: black;">制品</span>是全新的,并向亚马逊<span style="color: black;">暗示</span>你对其将同一种<span style="color: black;">制品</span>的每一件退回<span style="color: black;">制品</span>都视为单独的退货案例<span style="color: black;">暗示</span>担忧,请<span style="color: black;">她们</span>调查该买家<span style="color: black;">是不是</span>是第三方卖家<span style="color: black;">或</span>与第三方卖家密切<span style="color: black;">关联</span>的人。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">重视</span></strong></p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">这些事项<span style="color: black;">触及</span>到“<span style="color: black;">海量</span>退货”、“仿冒<span style="color: black;">制品</span>”、“残次品”等<span style="color: black;">敏锐</span>词汇,很容易<span style="color: black;">引起</span>账号立即冻结、账号审核<span style="color: black;">或</span>亚马逊自动生成的邮件,<span style="color: black;">需求</span>你针对这些问题写一份行动计划。</p>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;">亚马逊喜欢积极主动的卖家,<span style="color: black;">倘若</span>你向<span style="color: black;">她们</span><span style="color: black;">显示</span>自己的<span style="color: black;">可疑</span>,<span style="color: black;">她们</span>不会告诉你<span style="color: black;">她们</span>查到了什么,<span style="color: black;">然则</span>一旦证明你所说的是真实的,恶意卖家会<span style="color: black;">由于</span><span style="color: black;">操作</span>平台而得到警告处罚。</p>
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