Shopify基本知识整理
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">Shopify是什么?</span></p><span style="color: black;">Shopify是一款电商SaaS平台,可<span style="color: black;">帮忙</span>电商从业者一站式<span style="color: black;">研发</span>、并管理其所有电<span style="color: black;">商场</span>务:<span style="color: black;">营销</span><span style="color: black;">途径</span> (如电商网站、社交<span style="color: black;">媒介</span>、第三方平台、B2B批发等)、设计 、支付、订单、仓储、物流、 客户信息、<span style="color: black;">宣传</span>营销、第三方工具等。<span style="color: black;">更加多</span>内容请参见<span style="color: black;">咱们</span>的官方网站 (www.shopify.com)。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">怎样</span><span style="color: black;">起始</span><span style="color: black;">运用</span>Shopify?</span></p><span style="color: black;">Shopify平台简单易用,方便大<span style="color: black;">都数</span>商户<span style="color: black;">容易</span>起步。您<span style="color: black;">能够</span><span style="color: black;">经过</span><span style="color: black;">咱们</span>的官方网站<span style="color: black;">自动</span>注册账户(shopify.com/signup),并<span style="color: black;">得到</span>14天的免费试用期。<span style="color: black;">亦</span><span style="color: black;">能够</span><span style="color: black;">选取</span>市场上合适的Shopify合作服务商帮您<span style="color: black;">起始</span>。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">Shopify多少钱?</span></p><span style="color: black;">Shopify<span style="color: black;">供给</span>$29美元/月起的<span style="color: black;">区别</span>月租套餐 (<span style="color: black;">亦</span><span style="color: black;">能够</span>年费计,并享受折扣价格),您<span style="color: black;">能够</span>参照<span style="color: black;">咱们</span>的<span style="color: black;">花费</span>详情(shopify.com/pricing) <span style="color: black;">选取</span>适合自己的套餐,<span style="color: black;">亦</span><span style="color: black;">能够</span>灵活地升级或更换<span style="color: black;">区别</span>的套餐。Shopify不会对商户征收佣金,但会额外对每笔交易收取信用卡交易费,和支付手续费 (若您<span style="color: black;">无</span><span style="color: black;">运用</span>Shopify支付) 。您可以参照<span style="color: black;">咱们</span>的<span style="color: black;">花费</span>详情<span style="color: black;">认识</span><span style="color: black;">更加多</span>信息。关于Shopify支付请<span style="color: black;">认识</span> (help.shopify.com/manual/payments/shopify-payments)。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">对Shopify有问题怎么办?</span></p><span style="color: black;"><span style="color: black;">咱们</span><span style="color: black;">意见</span>您先尝试在Shopify<span style="color: black;">帮忙</span>中心 (help.shopify.com) 或此<span style="color: black;">平常</span>问题解答中搜索<span style="color: black;">关联</span>问题的答案。<span style="color: black;">倘若</span>以上资源<span style="color: black;">没法</span><span style="color: black;">帮忙</span>到您,您<span style="color: black;">亦</span><span style="color: black;">能够</span><span style="color: black;">经过</span> (help.shopify.com/questions) 向<span style="color: black;">咱们</span>的客服人员提交您的问题。<span style="color: black;">咱们</span>的在线客服团队支持在线聊天、邮件以及<span style="color: black;">tel</span>的联系方式,7天24小时为您服务。<span style="color: black;">另外</span>,<span style="color: black;">咱们</span>还为商户<span style="color: black;">供给</span>充足的学习资源:</span><span style="color: black;">Shopify学院 (shopify.com/academy)</span><span style="color: black;">Shopify博客 (shopify.com/blog)</span><span style="color: black;">Shopify Plus博客 (shopify.com/enterprise)</span><span style="color: black;"><span style="color: black;">倘若</span>您需要额外<span style="color: black;">帮忙</span>,您<span style="color: black;">亦</span><span style="color: black;">能够</span>在Shopify服务平台(services.shopify.com) 中提交您的<span style="color: black;">需要</span>,或<span style="color: black;">选取</span>市场上合适的Shopify合作服务商与您协作。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">Shopify有中文版吗?</span></p><span style="color: black;"><span style="color: black;">咱们</span>预计在今年全面推出中文版后台、模版、应用、<span style="color: black;">帮忙</span>中心和教程等,<span style="color: black;">亦</span>会对中国商户<span style="color: black;">供给</span>本土化的中文客服、资源与服务。请您敬请期待。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">什么样的商户适合<span style="color: black;">运用</span>Shopify?</span></p><span style="color: black;">Shopify适用于所有创业者,或<span style="color: black;">区别</span>种类、<span style="color: black;">体积</span>的<span style="color: black;">机构</span>。您<span style="color: black;">亦</span><span style="color: black;">能够</span>从<span style="color: black;">咱们</span>的成功商户故事(shopify.com/success-stories)中<span style="color: black;">得到</span>启发。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">什么样的<span style="color: black;">制品</span>适合<span style="color: black;">经过</span>Shopify<span style="color: black;">营销</span>?</span></p><span style="color: black;">Shopify适合大<span style="color: black;">都数</span><span style="color: black;">制品</span>品类与<span style="color: black;">营销</span>形式,但禁止<span style="color: black;">营销</span>任何假冒伪劣、<span style="color: black;">害处</span>性、或违反当地市场法律法规的<span style="color: black;">制品</span>。<span style="color: black;">详细</span>平台规则与政策请参见<span style="color: black;">咱们</span>的服务条款 (shopify.com/legal/aup)。如果您需要投诉侵权或违规<span style="color: black;">行径</span>,或对其他人的投诉进行申诉,请您参见以下链接:</span><span style="color: black;">违规<span style="color: black;">行径</span>投诉 (shopify.com/legal/report-aup-violation)</span><span style="color: black;">侵权<span style="color: black;">行径</span>投诉 (shopify.com/legal/dmca)</span><span style="color: black;">商标侵权投诉 (shopify.com/legal/trademark-infringement)</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">我<span style="color: black;">能够</span><span style="color: black;">运用</span>Shopify卖到<span style="color: black;">那些</span>国家?</span></p><span style="color: black;">Shopify商户遍及<span style="color: black;">全世界</span>175个国家,您<span style="color: black;">能够</span><span style="color: black;">经过</span>Shopify<span style="color: black;">营销</span>到任意国家或地区。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">怎样</span>获取关于Shopify的最新动态?</span></p><span style="color: black;"><span style="color: black;">咱们</span><span style="color: black;">意见</span>您<span style="color: black;">经过</span><span style="color: black;">咱们</span>的官方网站和<span style="color: black;">帮忙</span>中心获取最新最准确的信息。若您<span style="color: black;">已然</span>是Shopify商户,<span style="color: black;">咱们</span><span style="color: black;">举荐</span>您时刻关注Shopify平台发送给管理员账户邮箱的电子邮件,或订阅<span style="color: black;">咱们</span>的博客。<span style="color: black;">咱们</span>预计<span style="color: black;">亦</span>会在今年推出Shopify官方公众号和小程序。请您敬请期待。<span style="color: black;">另外</span>,您还<span style="color: black;">能够</span><span style="color: black;">经过</span>以下<span style="color: black;">区别</span>链接获取<span style="color: black;">更加多</span>信息:</span><span style="color: black;"><span style="color: black;">制品</span>更新日志 (changelog.shopify.com)</span><span style="color: black;">平台状态监测 (status.shopify.com)</span><span style="color: black;"><span style="color: black;">媒介</span>公关 (shopify.com/press)</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">Shopify Plus是什么?</span></p><span style="color: black;">Shopify Plus是<span style="color: black;">咱们</span>针对大商户所<span style="color: black;">研发</span>的企业版平台。<span style="color: black;">详细</span>信息请参见Shopify Plus官网 (shopifyplus.com)</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">怎样</span><span style="color: black;">作为</span>Shopify的合作服务商?</span></p><span style="color: black;"><span style="color: black;">倘若</span>您有意愿为Shopify商户<span style="color: black;">供给</span>资源或服务(如建站、设计、应用或模版<span style="color: black;">研发</span>等),<span style="color: black;">咱们</span>欢迎您注册<span style="color: black;">作为</span>Shopify合作伙伴。您<span style="color: black;">能够</span>在(shopify.com/partners)注册合作伙伴账户,并参加Shopify合作伙伴学院(shopify.com/partners/academy)。您<span style="color: black;">亦</span><span style="color: black;">能够</span>在(help.shopify.com/partners/about)<span style="color: black;">认识</span><span style="color: black;">更加多</span>关于Shopify合作伙伴的信息,并<span style="color: black;">熟练</span><span style="color: black;">咱们</span><span style="color: black;">针对</span>合作伙伴的<span style="color: black;">需求</span>和政策(shopify.com/partners/terms)。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">运用</span>Shopify需要<span style="color: black;">定时</span>安装补丁或升级系统吗?</span></p><span style="color: black;">Shopify的云平台默认为您<span style="color: black;">连续</span><span style="color: black;">供给</span>最高级别的安全、性能<span style="color: black;">保证</span>。Shopify系统<span style="color: black;">亦</span>会自动完成更新。您无需额外担心安装任何补丁或升级系统。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">同一个人或<span style="color: black;">机构</span><span style="color: black;">能够</span>注册多个Shopify账户吗?</span></p><span style="color: black;">Shopify对注册账户数量不作限制。Shopify支持同一邮箱<span style="color: black;">位置</span>,同一IP<span style="color: black;">位置</span>,或同一信用卡注册并管理多个Shopify账户。但一个Shopify账户只能<span style="color: black;">相关</span>一个商店。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">Shopify注册账户需要<span style="color: black;">重视</span><span style="color: black;">那些</span>事项?</span></p><span style="color: black;">商户只需要在注册环节准确清楚地填写个人或<span style="color: black;">机构</span>信息 (中英文皆可),并<span style="color: black;">供给</span>其信用卡信息 (Visa或MasterCard等,需支持美金付款) 用于支付Shopify月租<span style="color: black;">花费</span>。<span style="color: black;">咱们</span><span style="color: black;">意见</span>您在注册之前关闭一切VPN工具,并<span style="color: black;">运用</span>企业域名邮箱 (若为<span style="color: black;">机构</span>注册)。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">Shopify账户<span style="color: black;">没法</span>登录或不可用是什么<span style="color: black;">原由</span>?</span></p><span style="color: black;">您的账户<span style="color: black;">没法</span>登录或<span style="color: black;">表示</span>Currently unavailable可能由以下几种<span style="color: black;">原由</span><span style="color: black;">导致</span>:</span><span style="color: black;">账户被自动关闭: 请参考<span style="color: black;">咱们</span>的商户服务条款以<span style="color: black;">认识</span><span style="color: black;">咱们</span><span style="color: black;">针对</span>商户最基本的<span style="color: black;">需求</span>。<span style="color: black;">倘若</span>您的账户被封,<span style="color: black;">咱们</span><span style="color: black;">意见</span>您联系<span style="color: black;">咱们</span>的客服人员以获取<span style="color: black;">更加多</span>信息并尝试申诉。</span><span style="color: black;">登录页面无响应 (Shopify登录按钮呈灰色): 您<span style="color: black;">能够</span>尝试<span style="color: black;">运用</span>二级域名/admin, <span style="color: black;">亦</span><span style="color: black;">便是</span> (youraccountname.myshopify.com/admin) <span style="color: black;">或</span>顶级域名 (yourdomain.com/admin) 进行登录。<span style="color: black;">倘若</span>问题尚未<span style="color: black;">处理</span>,<span style="color: black;">咱们</span><span style="color: black;">意见</span>您联系<span style="color: black;">咱们</span>的客服人员。</span><span style="color: black;"><span style="color: black;">需求</span><span style="color: black;">经过</span>非<span style="color: black;">设备</span>人验证: 若您在尝试登录Shopify账户时,<span style="color: black;">秘码</span>连续输入错误,Shopify会<span style="color: black;">经过</span>验证工具来<span style="color: black;">保证</span>您账户的安全性。您只需要<span style="color: black;">根据</span>提示进行操作<span style="color: black;">就可</span>。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">我该<span style="color: black;">怎样</span><span style="color: black;">选取</span>Shopify网站模版?</span></p><span style="color: black;"><span style="color: black;">咱们</span><span style="color: black;">举荐</span>您在Shopify官方的模版商城(themes.shopify.com)内<span style="color: black;">选取</span>模版。<span style="color: black;">咱们</span>会对商城内上架的所有模版进行严格的质量及表现<span style="color: black;">评定</span>,并为所有上架模版<span style="color: black;">供给</span>官方客服支持。<span style="color: black;">另外</span>,您在Shopify模版商城所获取的的模版是<span style="color: black;">能够</span>永久<span style="color: black;">运用</span>的,无论免费<span style="color: black;">或</span>付费版本。商户<span style="color: black;">亦</span>可<span style="color: black;">按照</span>模版<span style="color: black;">供给</span>者的<span style="color: black;">通告</span><span style="color: black;">自动</span>升级模版。<span style="color: black;">咱们</span>不<span style="color: black;">意见</span>您<span style="color: black;">运用</span>未被Shopify官方审核并发布的第三方模版,<span style="color: black;">运用</span>者需<span style="color: black;">自动</span>承担<span style="color: black;">危害</span>。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">Shopify的模版<span style="color: black;">能够</span>修改吗?</span></p><span style="color: black;">您<span style="color: black;">能够</span><span style="color: black;">经过</span>后台内的模版编辑功能设置简单<span style="color: black;">方便</span>地修改您的模版。<span style="color: black;">亦</span><span style="color: black;">能够</span><span style="color: black;">经过</span>编辑模版代码实现<span style="color: black;">更加多</span>改动。您<span style="color: black;">能够</span>参考<span style="color: black;">咱们</span>的<span style="color: black;">帮忙</span>中心 (help.shopify.com/manual/using-themes/change-the-layout)<span style="color: black;">认识</span><span style="color: black;">更加多</span>。<span style="color: black;">倘若</span>您<span style="color: black;">期盼</span><span style="color: black;">研发</span>属于自己的模版,您<span style="color: black;">能够</span><span style="color: black;">认识</span>Shopify针对模版<span style="color: black;">研发</span>的程序语言:Liquid (shopify.com/partners/blog/the-ultimate-list-of-resources-for-shopify-theme-developers)。<span style="color: black;">倘若</span>您需要额外<span style="color: black;">帮忙</span>,您<span style="color: black;">亦</span><span style="color: black;">能够</span>在Shopify服务平台(services.shopify.com) 中提交您的<span style="color: black;">需要</span>,或<span style="color: black;">选取</span>市场上合适的Shopify合作服务商与您协作。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">运用</span>Shopify需要额外配置服务器吗?</span></p><span style="color: black;"><span style="color: black;">运用</span>Shopify建站无需购买任何服务器。Shopify为所有商户<span style="color: black;">供给</span>稳定、安全、<span style="color: black;">有效</span>、无限制的云托管服务。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">用Shopify<span style="color: black;">能够</span>购买域名吗?</span></p><span style="color: black;">您<span style="color: black;">能够</span>在Shopify后台直接购买域名:Online Store > Domains > Buy new domain。域名购买完成之后系统会自动完成解析并绑定到您的Shopify账户。您<span style="color: black;">亦</span><span style="color: black;">能够</span><span style="color: black;">经过</span>Shopify管理所购买的域名。若您需要绑定由第三方平台购买的域名,可在Shopify后台点击 Connect existing domain <span style="color: black;">而后</span>输入您的域名信息,<span style="color: black;">根据</span>操作提示手动完成域名的解析。您可参见<span style="color: black;">咱们</span>的<span style="color: black;">帮忙</span>中心<span style="color: black;">认识</span><span style="color: black;">详细</span><span style="color: black;">过程</span> (help.shopify.com/manual/domains/add-a-domain)。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">Shopify支持多币种<span style="color: black;">营销</span>吗?</span></p><span style="color: black;">Shopify系统本身暂不<span style="color: black;">包含</span>多币种功能。但部分Shopify模版支持多币种切换,您<span style="color: black;">亦</span><span style="color: black;">能够</span>在Shopify应用商城 (apps.shopify.com) 内搜索可<span style="color: black;">帮忙</span>您拓展多币种切换的应用 (如: Best Currency Converter等)。<span style="color: black;">倘若</span>您需要修改默认的网站货币单位,可<span style="color: black;">经过</span>Settings > General > Store Currency <span style="color: black;">选取</span>所需要的币种。请<span style="color: black;">重视</span>:<span style="color: black;">第1</span>笔交易完成后系统将默认<span style="color: black;">没法</span>更改货币单位,您<span style="color: black;">能够</span>联系Shopify客服进行切换。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">Shopify支持<span style="color: black;">那些</span>支付网关?</span></p><span style="color: black;">您<span style="color: black;">能够</span>参考后台中的支付设置(Settings > Payment providers)或官方支付服务商列表(shopify.com/payment-gateways/china),并<span style="color: black;">选取</span>适合您的支付服务商以<span style="color: black;">认识</span><span style="color: black;">更加多</span>。<span style="color: black;">咱们</span>不<span style="color: black;">意见</span>您<span style="color: black;">选取</span>未被Shopify官方审核并承认(未在后台支付设置或官方支付服务商列表中<span style="color: black;">显现</span>) 的支付网关,<span style="color: black;">运用</span>者需<span style="color: black;">自动</span>承担<span style="color: black;">危害</span>。针对中国商户,<span style="color: black;">咱们</span>会接入越来越多的官方支付服务商为您<span style="color: black;">供给</span>服务。请您紧密关注<span style="color: black;">咱们</span>的官方<span style="color: black;">信息</span>。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">我该<span style="color: black;">怎样</span><span style="color: black;">选取</span>Shopify应用?</span></p><span style="color: black;">您<span style="color: black;">能够</span>在Shopify官方的应用商城(apps.shopify.com)内<span style="color: black;">选取</span>适合您需求的应用,并<span style="color: black;">经过</span>后台一键安装、管理您的应用。<span style="color: black;">咱们</span>会对商城内发布的所有应用进行严格的质量及表现<span style="color: black;">评定</span>,并为部分上架应用<span style="color: black;">供给</span>官方客服支持。<span style="color: black;">咱们</span>不<span style="color: black;">意见</span>您<span style="color: black;">运用</span>未被Shopify官方审核并发布 (<span style="color: black;">没法</span>在应用商城内找到) 的第三方应用,<span style="color: black;">运用</span>者需<span style="color: black;">自动</span>承担<span style="color: black;">危害</span>。针对中国商户,<span style="color: black;">咱们</span>会上架越来越多的本土Shopify应用为您<span style="color: black;">供给</span>服务。请您紧密关注<span style="color: black;">咱们</span>的官方<span style="color: black;">信息</span>。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">怎样</span><span style="color: black;">经过</span>Shopify批量修改、或导入导出<span style="color: black;">制品</span>信息?</span></p><span style="color: black;">您<span style="color: black;">能够</span><span style="color: black;">运用</span>Shopify后台的批量编辑功能: Products > 勾选您要批量编辑的<span style="color: black;">制品</span> > Edit Products > Edit Fields > <span style="color: black;">选取</span>您要编辑的信息,<span style="color: black;">而后</span>在该页面中完成批量修改操作。您<span style="color: black;">亦</span><span style="color: black;">能够</span><span style="color: black;">经过</span>CSV表单批量修改、或导入导出<span style="color: black;">制品</span>信息。请参见<span style="color: black;">咱们</span>的<span style="color: black;">帮忙</span>中心<span style="color: black;">认识</span><span style="color: black;">更加多</span> (help.shopify.com/manual/products/import-export/using-csv)。</span>
<p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">怎样</span>优化Shopify网站加载速度?</span></p><span style="color: black;">Shopify平台不限制商户网站的加载速度。影响Shopify网站的加载速度的两个<span style="color: black;">重点</span><span style="color: black;">原因</span>是您为网站所配备的<span style="color: black;">照片</span>和应用。<span style="color: black;">咱们</span><span style="color: black;">意见</span>您对网站内的<span style="color: black;">照片</span>进行优化,<span style="color: black;">亦</span><span style="color: black;">能够</span>在Shopify应用市场内找到适合自己的<span style="color: black;">照片</span>压缩应用: (如: Image Optimizer等)。<span style="color: black;">另一</span><span style="color: black;">恰当</span><span style="color: black;">掌控</span>您的应用数量,<span style="color: black;">再也不</span><span style="color: black;">运用</span>的应用<span style="color: black;">能够</span>从后台一键卸载</span>
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