b1gc8v 发表于 2024-8-27 17:09:15

有效保护客户的六大办法


    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="https://mmbiz.qpic.cn/sz_mmbiz_gif/BLZAUNhX6WdKdcL3ka7N5OGA6lVwDhgI7h2uhQY9gicI67SqNibwrKdQQXzBbWFn86RDzDOPoCQatCtrTibpmmtibw/640?wx_fmt=gif&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1&amp;tp=webp" style="width: 50%; margin-bottom: 20px;"></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">成功的<span style="color: black;">营销</span>人员都清楚,与客户<span style="color: black;">创立</span>起<span style="color: black;">很久</span>的良好合作关系是成功的决定性<span style="color: black;">原因</span>。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">而关键点<span style="color: black;">便是</span>要谨记<span style="color: black;">守护</span>客户的目的:<span style="color: black;"><strong style="color: blue;">让客户记住你、<span style="color: black;">选取</span>你、依赖你,当你能够让客户依赖的时候,你就基本上成功了,这个客户<span style="color: black;">作为</span>了你的忠实客户。</strong></span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">要<span style="color: black;">守护</span>好老客户的关系,需要<span style="color: black;">重视</span><span style="color: black;">那些</span>点呢?</span></p><span style="color: black;"><strong style="color: blue;">01</strong></span><span style="color: black;"><strong style="color: blue;"><span style="color: black;">细分客户,积极满足<span style="color: black;">需要</span></span></strong></span>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;">特殊顾客特殊对待,<span style="color: black;">按照</span>80/20原则</span></strong><span style="color: black;">,</span></span><span style="color: black;"><span style="color: black;">机构</span>的利润80%<span style="color: black;">是由于</span>20%的客户创造的,并不是所有的客户对企业都<span style="color: black;">拥有</span><span style="color: black;">一样</span>的价值,有的客户带来了较高的利润率,有的客户<span style="color: black;">针对</span>企业<span style="color: black;">拥有</span>更<span style="color: black;">长时间</span>的战略<span style="color: black;">道理</span>,美国哈佛<span style="color: black;">商场</span>杂志<span style="color: black;">发布</span>的一篇<span style="color: black;">科研</span>报告指出:<span style="color: black;">多次<span style="color: black;">光临</span>的顾客比初次登门的人可为企业多带来20%—85%的利润。</span><span style="color: black;">因此</span>善于经营的企业要<span style="color: black;">按照</span>客户本身的价值和利润率来细分客户,并密切关注高价值的客户,<span style="color: black;">保准</span><span style="color: black;">她们</span><span style="color: black;">能够</span><span style="color: black;">得到</span>应得的特殊服务和<span style="color: black;">薪水</span>,使<span style="color: black;">她们</span><span style="color: black;">作为</span>企业的忠诚客户。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">供给</span>系统化<span style="color: black;">处理</span><span style="color: black;">方法</span></span></strong><span style="color: black;">,</span></span><span style="color: black;"><span style="color: black;">不仅</span>停留在向客户<span style="color: black;">营销</span><span style="color: black;">制品</span>层面上,要主动为<span style="color: black;">她们</span>量身定做一套适合的系统化<span style="color: black;">处理</span><span style="color: black;">方法</span>,<span style="color: black;">在更广范围内关心和支持客户发展,<span style="color: black;">加强</span>客户的购买力,扩大其购买规模,<span style="color: black;">或</span>和客户<span style="color: black;">一起</span>探讨新的消费途径和消费方式,创造和推动新的<span style="color: black;">需要</span>。</span></span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="https://mmbiz.qpic.cn/sz_mmbiz_png/BLZAUNhX6Wf8F4vI9GVNHCWq0icibAAwZsicssoV4ZZN6dFibHJHnSQS32rGib68eHY58SzQUwlfqib6VTjTesGpRhRg/640?wx_fmt=png&amp;from=appmsg&amp;tp=webp&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1" style="width: 50%; margin-bottom: 20px;"></p><span style="color: black;"><strong style="color: blue;">02</strong></span><span style="color: black;"><strong style="color: blue;"><span style="color: black;"><span style="color: black;">保证</span>服务质量始终如一</span></strong></span>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">客户与你之间<span style="color: black;">不仅</span>是合作关系,<span style="color: black;">咱们</span><span style="color: black;">能够</span>为客户<span style="color: black;">供给</span>的增值服务有<span style="color: black;">非常多</span>,生活上<span style="color: black;">能够</span>陪客户聊天,陪吃饭,送问候等等,在生意上,<span style="color: black;">咱们</span><span style="color: black;">能够</span>帮客户找第三方,帮客户<span style="color: black;">处理</span>贸易关系以外的<span style="color: black;">有些</span></span><span style="color: black;">纠纷</span><span style="color: black;">咨询及疑问等等,为客户<span style="color: black;">供给</span>满意周到的服务内容。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">除此之外,<span style="color: black;">咱们</span>需要记住,服务<span style="color: black;">必定</span>要始终如一,当你能够<span style="color: black;">始终</span>服务于客户并始终如一的时候,就能够让客户感受到你对他的<span style="color: black;">注重</span>,反之,懈怠了则会让客户觉得你“变心”了,你<span style="color: black;">已然</span><span style="color: black;">再也不</span><span style="color: black;">注重</span>他,合作关系便会破裂,<span style="color: black;">因此</span><span style="color: black;">必定</span>要<span style="color: black;">奋斗</span>维持好服务关系。</span></p><span style="color: black;"><strong style="color: blue;">03</strong></span><span style="color: black;"><strong style="color: blue;"><span style="color: black;">让客户感动于你的细心服务</span></strong></span>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">咱们</span>能够被感动,<span style="color: black;">一般</span>是对方做出了大<span style="color: black;">都数</span>人做不出来<span style="color: black;">或</span>很少去做的事情,记住细节<span style="color: black;">便是</span>如此,大<span style="color: black;">都数</span>的<span style="color: black;">营销</span>人员觉得与客户只是贸易关系,维持好贸易过程就好,但其实,<span style="color: black;">咱们</span>需要与客户做<span style="color: black;">伴侣</span>,<span style="color: black;">况且</span>不是<span style="color: black;">通常</span>的<span style="color: black;">伴侣</span>,是那种你能够参与他的生活,并且为他的生活提出意见的<span style="color: black;">伴侣</span>。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">当你能够清晰的叫出客户每一个家人的名字,并且能够描述一下<span style="color: black;">她们</span>的<span style="color: black;">兴趣</span>的时候,客户肯定会感动的,感动于你能够做到他<span style="color: black;">伴侣</span>都不<span style="color: black;">必定</span>能够做到的事情。一个能够打动客户的关怀,要胜过你长年累月的<span style="color: black;">研发</span>。</span></p><span style="color: black;"><strong style="color: blue;">04</strong></span><span style="color: black;"><strong style="color: blue;"><span style="color: black;">让客户<span style="color: black;">晓得</span>你为他做过什么</span></strong></span>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">非常多</span>事情客户会觉得你做了是理所当然的,<span style="color: black;">或</span>客户<span style="color: black;">基本</span>不<span style="color: black;">晓得</span>在某件事情之后有你的<span style="color: black;">奋斗</span>,只会认为这件事情本身理所当然,<span style="color: black;">咱们</span>生活中<span style="color: black;">平常</span>这种<span style="color: black;">状况</span>,<span style="color: black;">伴侣</span>之间<span style="color: black;">能够</span><span style="color: black;">不消</span>太在乎,日久见人心,<span style="color: black;">然则</span>客户与<span style="color: black;">咱们</span>之间却不行,<span style="color: black;">咱们</span>是要处成<span style="color: black;">伴侣</span>关系,<span style="color: black;">然则</span>在<span style="color: black;">咱们</span>还未<span style="color: black;">作为</span>真正的<span style="color: black;">伴侣</span>关系之前,<span style="color: black;">咱们</span>需要让客户<span style="color: black;">晓得</span><span style="color: black;">咱们</span>付出过什么,才是<span style="color: black;">咱们</span>能够与客户的感情快速升温的<span style="color: black;">办法</span>。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">理财经理与客户之间的感情是谈不上深刻的,<span style="color: black;">因此</span><span style="color: black;">咱们</span><span style="color: black;">必定</span>要让客户<span style="color: black;">晓得</span><span style="color: black;">咱们</span>的付出,<span style="color: black;">例如</span>在帮客户处理某些贸易过程<span style="color: black;">其中</span>的纠纷时,先跟客户沟通一下,告诉对方<span style="color: black;">不消</span>担心,<span style="color: black;">咱们</span>正在处理,<span style="color: black;">况且</span>会处理好问题,<span style="color: black;">知道</span>的告诉客户<span style="color: black;">咱们</span>在做的<span style="color: black;">奋斗</span>和工作。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><img src="https://mmbiz.qpic.cn/sz_mmbiz_png/BLZAUNhX6Wf8F4vI9GVNHCWq0icibAAwZsHnJGHGx7oEDvXa7YmH5wciaX9fByXAxMib7qpXOKibBtJj8YpCbQrHiaOw/640?wx_fmt=png&amp;from=appmsg&amp;tp=webp&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1" style="width: 50%; margin-bottom: 20px;"></p><span style="color: black;"><strong style="color: blue;">05</strong></span><span style="color: black;"><strong style="color: blue;"><span style="color: black;">当面交流是<span style="color: black;">提高</span>感情的好<span style="color: black;">办法</span></span></strong></span>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">千万不要担心什么“见光死”,客户不是在找对象,对你<span style="color: black;">无</span><span style="color: black;">那样</span>高的期望,你在线上与他沟通半年可能还抵不上一次见面的交流,<span style="color: black;">由于</span>当面交流<span style="color: black;">显出</span>更真实,印象更加深刻,从前在线上他可能最多只看过你的照片和文字,听过一点电流传达的声音,而你面对面跟他坐在<span style="color: black;">一块</span>的时候,他能清晰的感受到你的魅力。</span></p><span style="color: black;"><strong style="color: blue;">06</strong></span><span style="color: black;"><strong style="color: blue;"><span style="color: black;">定制礼品送客户,<span style="color: black;">提高</span>好感度</span></strong></span>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;"><span style="color: black;">咱们</span>经常讲要给客户送礼物,<span style="color: black;">然则</span>送礼物这个事情<span style="color: black;">亦</span>需要用心的,并不是随随便便挑一个就行了,最好是能够<span style="color: black;">按照</span>客户的<span style="color: black;">爱好</span>来定制,尤其是在节日方面,<span style="color: black;">更加是</span><span style="color: black;">能够</span><span style="color: black;">按照</span>节日文化来定制,让客户能够体会到你的用心,最大限度的<span style="color: black;">提高</span>礼物的价值。</span></p>
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><strong style="color: blue;"><span style="color: black;">—THE <strong style="color: blue;"><span style="color: black;">END—</span></strong></span></strong></p><img src="https://mmbiz.qpic.cn/mmbiz_png/BLZAUNhX6WdBynX5IdwEofWScSibic1vYqMwMZ83HY0I5RJic1cPia33e8ETRIoACYRb6ZY5BRHspdYb0sibpkgJHbw/640?wx_fmt=png&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1&amp;tp=webp" style="width: 50%; margin-bottom: 20px;"><img src="https://mmbiz.qpic.cn/mmbiz_jpg/BLZAUNhX6WdBynX5IdwEofWScSibic1vYqgMcLiaiacVaPKjVCo9au2URZBKFABOInEneS1kcuaDv5SckN5Pck5V4A/640?wx_fmt=jpeg&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1&amp;tp=webp" style="width: 50%; margin-bottom: 20px;"><img src="https://mmbiz.qpic.cn/mmbiz_png/BLZAUNhX6WdBynX5IdwEofWScSibic1vYqMwMZ83HY0I5RJic1cPia33e8ETRIoACYRb6ZY5BRHspdYb0sibpkgJHbw/640?wx_fmt=png&amp;wxfrom=5&amp;wx_lazy=1&amp;wx_co=1&amp;tp=webp" style="width: 50%; margin-bottom: 20px;">
    <p style="font-size: 16px; color: black; line-height: 40px; text-align: left; margin-bottom: 15px;"><span style="color: black;">注:<span style="color: black;">咱们</span>转载的所有<span style="color: black;">文案</span>、<span style="color: black;">照片</span>、音频文件等资料版权归所有人所有,因内容<span style="color: black;">没法</span>一一与版权者联系,如原作者认为作品不宜网上供<span style="color: black;">大众</span>浏览,或<span style="color: black;">不该</span>无偿<span style="color: black;">运用</span>。可<span style="color: black;">即时</span><span style="color: black;">通告</span><span style="color: black;">咱们</span>,以<span style="color: black;">快速</span>采取适当<span style="color: black;">办法</span>,避免给双方<span style="color: black;">导致</span>不必要的经济损失。本文若有侵权之处,请联系<span style="color: black;">微X</span><span style="color: black;">博主</span>,<span style="color: black;">咱们</span>将立即删除。</span></p><span style="color: black;"><img src="https://mmbiz.qpic.cn/mmbiz_gif/BLZAUNhX6WdBynX5IdwEofWScSibic1vYqMgUrh7tH8icvQ0EAwDHulicCrbIEkYia4TOnHhbtmdsNicjjsLoVQnzCiaA/640?wx_fmt=gif&amp;wxfrom=5&amp;wx_lazy=1&amp;tp=webp" style="width: 50%; margin-bottom: 20px;"></span><span style="color: black;">●<a style="color: black;"><span style="color: black;">怎样</span>做好储蓄存款营销</a></span><span style="color: black;">●<a style="color: black;"><span style="color: black;">怎样</span><span style="color: black;">提高</span>对公线上活跃客户指标?</a></span><span style="color: black;">●<a style="color: black;">存量陌客<span style="color: black;">研发</span>流程</a></span><a style="color: black;"><span style="color: black;">●</span></a><a style="color: black;"><span style="color: black;">怎样</span>选对时间打<span style="color: black;">tel</span>,<span style="color: black;">加强</span>客户接听率?</a><a style="color: black;"><span style="color: black;">●</span>给您支个招〓保险客户<span style="color: black;">怎样</span>有效经营</a>




星☆雨 发表于 2024-8-31 06:59:12

你的努力一定会被看见,相信自己,加油。

j8typz 发表于 2024-10-21 02:46:06

你的话语如春风拂面,温暖了我的心房,真的很感谢。

j8typz 发表于 2024-10-31 21:04:50

外贸B2B平台有哪些?
页: [1]
查看完整版本: 有效保护客户的六大办法